Supervisor of Call Center -Care (NY, Hybrid)

FreedomcareLake Success, NY
430d$60,320 - $68,640Hybrid

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About The Position

The Supervisor of Call Center - Care at FreedomCare is a hybrid role focused on leading a team of Care Coordinators to deliver exceptional customer service to clients and caregivers. This position emphasizes mentorship, performance management, and effective communication to ensure a seamless service experience. The supervisor will be responsible for guiding team members through complex inquiries, monitoring performance metrics, and fostering a positive work environment.

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