Supervisor- Nurse Family Partnership (NFP)

Goodwill of Central and Southern Indiana • Indianapolis, IN

14d • $80,000

About The Position

Nurse-Family Partnership (NFP), a maternal and early childhood home visiting program, fosters long-term success for first-time parents and their babies and seeks to address some of the serious systemic problems affecting our community. Building on this research, NFP along with Goodwill of Central and Southern Indiana addresses the fragmented structure of the social services industry by taking a holistic, whole-family approach. More information can be found at: www.nursefamilypartnership.org . The Supervisor, NFP Nurses works within the local community and Goodwill’s structure to assure that the NFP Program is implemented in accordance with established guidelines and contract requirements. The Supervisor uses principles of supervision, reflective practice, and staff development to provide primary assistance and appropriate oversight to a team of Nurse Home Visitors, and builds and models a strengths-based, client-centered culture. Develops and maintains relationships based on trust, support, and growth with the team, management, and community members, as well as with NFP’s National Service Office representatives.

Requirements

• Associate's degree in Nursing (ASN) or Bachelor’s degree in nursing (BSN), and current Indiana Registered Nurse (RN) in good standing or the ability to obtain prior to start date.
• Is skilled at developing, organizing, implementing, monitoring, and evaluating programs, including writing policies and procedures, mapped to business goals that improve organizational performance.
• Develops, maintains, and strengthens partnerships at all levels with others inside or outside the organization who can provide information, assistance, and support. Is able to receive as well as provide feedback to improve performance or processes.
• Has working knowledge of G Suite and MS Office and is open to acquiring new computer skills.
• Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend others' needs. Delivers information in person, in writing, and in a digital world.
• Collects, interprets, and examines data to identify root causes, evaluate actions, and continuously improve processes to achieve program goals.
• Uses both rationale and reasoning to examine data, processes, and strategies in identifying trends and inconsistencies to create alternative solutions, conclusions, or approaches to problems.
• Stays current on trends related to Evidence-Based Practice (EBP) in maternal-child health and home visitation. Has a thirst for knowledge and applies it appropriately.
• Evaluates one’s own attitudes and actions to recognize successes and areas for self-improvement. Seeks and replies appropriately to feedback. Elicits and considers differing viewpoints when reviewing issues. Models concepts of motivational interviewing, coaching, and reflective practice.
• Ability to pass a pre-employment background check.
• Must have a valid driver’s license, up-to-date auto insurance, and a good driving record.
• Ability to occasionally work a flexible schedule, including some evenings and weekends.
• Obtains and maintains current CPR certification.

Nice To Haves

• Has nursing experience or other healthcare experience in maternal/child health, public/community health, home visiting, and/or mental/behavioral nursing.
• Manages a nursing team involved in community health programs and initiatives by modeling concepts of therapeutic relationships, change theory, self-efficacy, client-centered, strength-based, and solution-focused approaches.
• Maintains and grows a professional network of community resources, health care providers, and others as appropriate to the organization.

Responsibilities

• Recruits, hires, and retains qualified and effective nurse home visitors and administrative staff.
• Ensures that supervision of nurse home visitors utilizes concepts of motivational interviewing, coaching, and reflective practice (modeling therapeutic relationships, change theory, self-efficacy, client-centered, strengths-based, and solution-focused approaches).
• Assesses knowledge and skills of team members.
• Assists staff in identifying strengths and/or gaps, and develops strategies to optimize strengths and address gaps using a strength-based approach.
• Confirms all staff, including the supervisor, attend all required NFP education sessions as outlined in the orientation materials, as well as professional development opportunities.
• Assigns referrals to nurse home visitors per NSO guidance and monitors nurse home visitors’ ability to build and manage caseload.
• Ensures adequate coverage when nurse home visitors and administrative staff are on leave.
• Assists nurse home visitors in evaluating complex problems and case situations.
• Establishes and ensures guidelines that identify appropriate boundaries of nurse home visitors and recognizes client schedules, with safety and supervision of nurse home visitors.
• Facilitates and ensures team members have all materials necessary to work effectively.
• Works with director and accounting to ensure stewardship and accountability of funding.
• Ensures inventory maintenance of supplies and materials.
• Works proactively with local, state, and national issues and organizations that affect the sustainability of the program. This includes, but is not limited to the Indiana State Department of Health, local health departments, hospitals, and hospital systems, referral organizations, funding organizations, and maternal and early childhood development providers.
• Participates in planning for, and attending NFP community advisory board meetings.
• Establishes and maintains community referral sources for the NFP Program.
• Creates work procedures and guides the implementation of the program.
• Coordinates nurse home visitor access to community resources provided by Goodwill Guides staff.
• Oversees and ensures timely and accurate data input and utilization of the web-based reports and other reports available through NFP.
• Reads, interprets, and communicates reports to nurse home visitors, management team, and partners.
• Reviews quarterly reports with local leadership, discusses successes and/or strategies for meeting goals.
• Provides case conferences and team meetings in accordance with the NFP model elements.
• Ensures implementation of quality improvement strategies, based upon local and national NFP data.
• Participates in evaluating implementing agency outcomes and interventions.
• Develops methods for ongoing assessment of staff development needs; compares available data to structure appropriate continuing education and guidance of staff.
• Ensures that own reflective practice and ongoing professional and personal development needs are addressed.
• Provides routine surveillance of potential client care incidents; ensures prompt reporting of adverse outcomes, consistent with Goodwill policies and procedures. This would include infant deaths, removal by CPS, serious injury or death due to violence, assaults on nurse home visitors, and so on — none of which are related to client care provided by nurse home visitors.

Benefits

• Continuing education and leadership development as well as tuition reimbursement
• Comprehensive health plan
• Paid time off (PTO) and paid holidays
• Parenting and sabbatical leaves
• Life, dental and vision insurance
• Nationally recognized preventive health and wellness program
• Section 125 pretax health spending account, dependent care spending account, and premiums
• Retirement options with generous company % match
• Eligible for the Public Student Loan Forgiveness (PSLF) program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree