Supervisor, Mental Health Crisis Services-Days-Linden Oaks Crisis Services
About The Position
Position Highlights: Position: Supervisor, BH Crisis Services Location: LOH Naperville Full Time Hours: Monday-Friday What you will do: Supervises the daily operations for assigned staff, including but not limited to, scheduling, staffing, problem solving, payroll and clinical supervision. Serves as initial contact for customer service complaints and assures follow-up is completed. Participates in the Hospitals QI Program. Develops and maintains QI Programs for assigned clinical areas. Responsible for gathering data, interpreting trends, and developing appropriate action plans. Reports to the QI committee as scheduled Assures fiscal responsibility and accountability for both the department and hospital. Coordinates and monitors supply orders, requests for workshops and other related expenses. Collaborates with the Clinical Team on complex admissions and appropriate placement. Collaborates and creates working relationships with NS-EEH acute care ED and medical floor leaders to ensure smooth workflows and patient movement between the hospitals
Requirements
- Masters degree
- IL LCSW or LCPC
- Minimum of three years of behavioral health experience
- Substantial knowledge base of insurance plans such as commercial, managed care and capitated plans, Medicare, Medicaid, and Worker’s Comp
- Demonstrates a strong working knowledge of the mental health code (MHC) , Joint Commission and the Confidentiality Act.
- Demonstrates a comprehensive understanding of hospital admission policies.
Responsibilities
- Supervises the daily operations for assigned staff, including but not limited to, scheduling, staffing, problem solving, payroll and clinical supervision.
- Serves as initial contact for customer service complaints and assures follow-up is completed.
- Participates in the Hospitals QI Program.
- Develops and maintains QI Programs for assigned clinical areas.
- Responsible for gathering data, interpreting trends, and developing appropriate action plans.
- Reports to the QI committee as scheduled
- Assures fiscal responsibility and accountability for both the department and hospital.
- Coordinates and monitors supply orders, requests for workshops and other related expenses.
- Collaborates with the Clinical Team on complex admissions and appropriate placement.
- Collaborates and creates working relationships with NS-EEH acute care ED and medical floor leaders to ensure smooth workflows and patient movement between the hospitals
Benefits
- Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions)
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program
- Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
