Supervisor, Manufacturing Quality Assurance (3rd Shift)

Herbalife•Winston-Salem, NC

1d•Onsite

About The Position

The 3rd shift MQA Supervisor will be part of the Quality group and will work onsite at our state of art Innovation and Manufacturing facility in Winston-Salem, NC. This is a high visibility role that interacts with Operations to create great working relationships between the two groups. Responsible for supervision and coordination of all daily Manufacturing Quality Assurance inspection activities related to batch production. Responsible for leading, mentoring, and developing MQA staff and assisting them with documenting and responding to any quality-related issues that occur on the production floor. The team is a self-directed and highly motivated group that requires minimal guidance and maintains a high level of efficiency. They are results driven and proud of the work they accomplish to prevent quality defects yet humble that they tend to stay away from the spotlight. The Team has over 50 years of combined Herbalife knowledge.

Requirements

Knowledge and understanding of GMP quality systems
Knowledge of the developing, reviewing, and revising SOP's
Attention to detail
Good interpersonal and communication skills
Ability to communicate effectively verbally and in written English
Computer literacy, with solid PC and software experience
Ability to lift a minimum of 30 lbs.
Strong ability to work independently and as a team member under the pressure of manufacturing
Critical Thinking and problem solving
Risk Analysis
5 years of experience with food, supplement, or pharmaceutical manufacturing, particularly roles involved with quality inspection or quality assurance
2 years of experience supervising or leading staff
High-school diploma (or equivalent)

Nice To Haves

2- or 4-year college degree
ASQ Certification as Certified Quality Inspector (CQI)
PCQI or HACCP Certification

Responsibilities

Lead, supervise and prioritize the work of MQA Technicians.
Assist management with providing direction, task assignment, SOP and cGMP training and guidance, on the job training, and development to co-workers.
Ensure GMP procedures and documentation are in place for all quality-related batch production activities and requirements.
Ensure all MQA Tech activities are being performed completely and accurately.
Provide and develop training for MQA Techs and all respective support departments personnel as needed (new hire, OTJ).
Develop, implement and continuously improve the training program for MQA Techs.
Create, maintain and implement official quality standards for all pre-batch, in-process and post-batch inspections (e.g., quality guides for label placement, torque specifications, lot code printing, etc.)
Ensure all nonconformances (production-related defects) reported by Distribution Centers are appropriately investigated.
Collaborate with Production Supervisors to identify and implement corrective and preventive actions
Train MQA staff on the appropriate use of AQL sampling plans
Encourage and facilitate communication and collaboration between MQA and other groups (e.g., Production, Engineering, Maintenance, Validation, QC, etc.)
Performs other related duties as assigned by management.
Interdepartmental Liaison for resolution of business needs.
Tracks and Audits CAPA resolutions for completeness, Effectiveness
Works cross functionally with Doc Control for the timely resolution of issues that may hold up release of product.

Benefits

Group Health Programs (Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA))
Basic Life/AD&D
Short-Term and Long-Term Disability
Employee Assistance Program (EAP)
401(k) plan
Wellness Incentive Program
Employee Stock Purchase Plan (ESPP)
Supplemental Life/Critical Illness/Hospitalization/Accident Insurance
Pet Insurance
Company-observed U.S. Holidays
Floating Holidays
Vacation
Sick Time
Volunteer Program
Paid Maternity and Paternity Leave
Bereavement Leave
Personal Leave
Time off for voting