Plant Quality Assurance Supervisor – 3rd Shift

McKee Foods Corporation•Collegedale, TN

1d•Onsite

About The Position

McKee Foods is seeking a Plant Quality Assurance Supervisor to join the Collegedale, QA department. As a QA Technical Services Supervisor, you will lead the Technical Services team in ensuring food safety, FDA compliance, and product quality specifications. You'll supervise a team and play a crucial role in maintaining our commitment to delivering top-quality products. Your responsibilities will include managing food safety, quality, and performance, coordinating investigations, and providing technical support to enhance our operation. McKee Foods Corporation is best known for our line of Little Debbie® snack cakes, America's leading snack cake brand. At McKee Foods, we are committed to providing consumers with quality products at an excellent value. The company offers a culture committed to work-life balance, guaranteed time off, and supportive health and wellness offerings, along with profit sharing and long-term job security.

Requirements

Bachelor’s degree with one year of related experience (can include internships) or equivalent combination of education/experience (2 years of experience = 1 year of education)
Strong planning, organizational, and leadership skills
Excellent written and verbal communication skills; ability to interpret technical documents
Strong decision-making, problem-solving, and customer service skills
Ability to work independently and collaboratively in a team-oriented environment
High integrity, initiative, and commitment to company values and quality standards
Proficiency in Microsoft Word, Excel, Outlook, and related systems
Willingness to learn, adapt to change, and collaborate with R&D
Valid driver’s license and ability to travel occasionally
Math proficiency (fractions, percentages, basic algebra)

Nice To Haves

Degree in Food Science, Microbiology, Chemistry, or related field
PCQI Certification
Internal Auditor certification
Experience with PHRS, OPM, WMS, or similar systems
Prior Technical Services or Quality Assurance experience

Responsibilities

Lead, coordinate, and evaluate the Technical Services team to meet performance and compliance goals
Provide training and development to direct reports in food safety, quality, sanitation, safety, and performance
Ensure compliance with food safety, FDA regulations, and company quality standards through audits, reviews, and customer feedback
Lead investigations of product safety/quality issues, safety hazards, accidents, and near misses; implement corrective and preventive actions
Oversee product testing, sampling programs, and lab operations to ensure accurate, timely results
Maintain and update SOPs in Ideagen; assist with Food Safety Plan updates and continuous improvements
Conduct internal audits against quality system standards and serve as a subject matter expert in traceability exercises
Review consumer complaint data to identify trends and drive corrective actions
Manage compliance programs for metal detection, microbiology, and analytical testing
Provide technical support for manufacturing and collaborate with R&D and customers on new product development
Safeguard products and operations by adhering to company policies, procedures, and access controls