Supervisor, Logistics

Dover Food Retail•Chester, VA

About The Position

Our Story : Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and l eading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as Hillphoenix and Anthony . DFR is part of the Climate & Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion. DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail. Job Title: Supervisor, Logistics Location: Chester, Virginia What we are looking for: Evaluates and designs transportation and distribution procedures to maximize delivery efficiency. Researches and analyzes freight costs and classifications, delivery methods, and delivery schedules to minimize delivery costs and maximize customer satisfaction. Familiar with standard concepts, practices, and procedures within transportation. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks and works under general supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude is required.

Requirements

High school diploma with 10 years of relevant experience in logistics/transportation and/or purchasing in a freight environment
Bachelor’s degree 5 years of relevant experience in logistics/transportation and/or purchasing in a freight environment

Nice To Haves

Bachelor’s degree in Supply Chain Management
AS400 ERP proficiency
TMS (Transportation Management System) Proficiency
Freight Industry experience
Maintain a positive approach to problem solving.
Display a willingness to work with and support both internal and external organizations to achieve a common goal
Strong analytical and computer skills
Excellent written and verbal communication skills
Broad experience in working with freight forwarders, air/inland carriers, warehouse personnel and internal departments including QA, Regulatory, Technical Operations, etc.
TMS system knowledge a plus
Ability to effectively multi-task and prioritize duties under pressure
A strong commitment to customer satisfaction is essential
Experience with handling inventory

Responsibilities

Lead Traffic Coordinators in executing daily logistics tasks around scheduling, reporting, and auditing
Track and schedule all container and truck orders, and act as liaison with brokers and freight carriers
Directs freight movements internally and externally, ensuring an optimized cost model
Coordinates with suppliers on logistics and issues pertaining to deliveries
Plan container, truckload, and LTL shipments
Track and schedule all container and truck orders, and act as liaison with brokers and freight carriers
Performs costing and pricing analysis for carrier pricing and proposals
Identify cost reduction opportunities through process improvement and vendor management
Manage freight claims and ensure appropriate action is taken
Develop a schedule for the daily distribution of products to customers that ensures on time deliveries at the lowest possible cost
Notify Cross-Functional leaders of any situations that may affect customer deliveries and work to identify solutions to meet customer demands
Daily review of plant inventory levels, plant operating status, key customer demand and delivery status to adjust operational plans at the tactical level
Detailed planning: Inquiry, RFQ, Selection, Approval, Requisition, follow up, and delivery to management
Gathers appropriate data and diagnose the cause of a problem before taking action; separating causes from symptoms
Anticipate problems and develop contingency plans to evaluate alternative courses of action
Analyzes freight lanes – works with plants to optimize freight mode
Participates as a key member of the supply chain team to support activities that generate revenue, reduce cost, and improve asset utilization
Enhance carrier utilization while maintaining client requirements for service and on-time deliveries
Execute outbound and inbound transportation in a multi-modal environment
Provide timely communications and customer service functions in a multi-client environment
Carrier Management (Cost, service, capacity)
Provide leadership to hourly team members; ensure a safe work environment, define expectations, provide resources, coach/teach/train associates, ensure accountability, and provide feedback
Maintain accurate timekeeping in ADP for all assigned direct reports