Assists the Department Manager and/or Facility Manager in directing and coordinating the day-to-day operational activities, by performing the following duties: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Supervises department and/or facility with input on training and scheduling. Prioritizes the workload and schedules of the SRS and dock personnel in order to meet customer’s expectations and on-time deliveries of shipments. Ensures the accurate and timely preparation of reports regarding facility operations. Takes on active role in process improvements. Works with the customer when applicable in resolving concerns, issues, and inquiries. Maintains a professional environment that fosters team spirit while achieving customer demands. Leads and directs the work of others, enhancing a team environment. Ensure that safety policies and procedures are reinforced in order to create a safe environment for all employees. Coordinates tracking of inbound and outbound traffic. Coordinates timelines and scheduling of freight with dispatch. Ensures on time delivery of shipments. Track all freight exception reports. Trains subordinates in job functions, as well as customer specific work instructions. Ensures that departments/facility are following established ISO procedures. Supervises overtime for employees and drivers (Varies by Center) Ensures hazardous materials compliance while loading, storing and unloading. Identify and implement continual improvement initiatives to enhance the performance of the position, your team, and the company. Works in conjunction with department manager to write and issue corrective actions to employees. Supervise and follow up with all pending issues for the department and/or respective facility. Conducts pre shift meetings and pass downs Tracking of KPI’s and accountability to achieve metrics SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with the organization’s policies, and applicable laws. Responsibilities include training employees; assigning, and direct work; rewarding and disciplining employees; addressing complaints; and resolving problems.
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Job Type
Full-time
Career Level
Entry Level
Number of Employees
251-500 employees