Supervisor, Logistics Operations

TD SYNNEX • New York, NY

4d • $70,000

About The Position

At TD SYNNEX, we power the technology ecosystem by connecting the world’s most innovative IT solutions with customers and partners globally. As a Distribution Center Supervisor, you will play a critical role in ensuring our operations run safely, efficiently, and at the highest quality standards. In this role, you will oversee daily distribution center activities within your assigned area—such as receiving, packing, shipping, order fulfillment, inventory control, and quality assurance. You will lead and support a team of individual contributors, balancing operational execution with people leadership, process improvement, and compliance. Your work directly impacts customer satisfaction, cost efficiency, and the overall success of our supply chain operations. This is an opportunity for a hands-on leader who enjoys driving results, developing teams, and continuously improving processes in a fast-paced, operational environment.

Requirements

• 5+ years of relevant experience in distribution, warehouse operations, logistics, or supply chain environments.
• Bachelor’s degree or equivalent combination of education and experience that provides comparable job knowledge and skills.
• Proven ability to supervise and coordinate daily operations and frontline teams.
• Strong attention to detail with a commitment to quality, safety, and compliance.
• Effective communication and problem-solving skills.
• Ability to make decisions guided by established policies, procedures, and business plans.
• Comfort working in a structured, deadline-driven environment where decisions directly impact operational performance.
• Ability to travel as required.

Responsibilities

• Supervise daily distribution center activities, including receiving, order fulfillment, packing, shipping, inventory handling, and storage.
• Ensure customer orders are fulfilled accurately, inspected as required, and shipped within committed timelines in the most cost-effective manner.
• Oversee receiving, unpacking, inspection, and verification of incoming materials; coordinate returns of defective or non-conforming product.
• Ensure all operational documentation is accurate, complete, and processed according to internal procedures and external regulations.
• Manage inventory accuracy through routine and special cycle counts; investigate and resolve discrepancies.
• Plan, implement, and maintain quality assurance procedures aligned with ISO, military, and other applicable standards.
• Analyze quality deviations to determine root cause and implement corrective and preventive actions.
• Ensure work areas comply with safety, ESD, and departmental policies, maintaining a clean, organized, and compliant environment.
• Confirm all equipment is safe, properly maintained, calibrated, and operating within required standards.
• Coordinate and supervise the daily activities of a team of individual contributors, setting priorities to ensure timely task completion.
• Provide guidance, direction, and coaching to support employee performance, engagement, and development.
• Collaborate with peers and cross-functional partners to align workflows, resolve issues, and support operational goals.
• Communicate effectively with internal teams and customers regarding order status, fulfillment challenges, and resolutions.
• Prepare and contribute to regularly scheduled and ad hoc operational, quality, and productivity reports.
• Monitor productivity metrics, identify trends, and recommend improvements to enhance efficiency and service levels.
• Participate in the evaluation and implementation of new equipment, tools, or process enhancements that improve safety, quality, or performance.
• Support customer feedback initiatives to continuously improve accuracy, quality, and the overall customer experience.

Benefits

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees