CATHOLIC CHARITIES OF BROOME COUNTY Residential Services Supervisor – Level 2 GRADE 9+ $22.00-$23.81/hr. FLSA (Non-Exempt) I. QUALIFICATIONS: Education/Experience Bachelor’s degree in Human Services field preferred Associates degree in Human Services field required Two years’ experience working in human service field Some supervisory experience required Skills 1. Good problem-solving skills 2. Ability to communicate effectively 3. Good leadership and team-building skills 4. Ability to assign and delegate tasks 5. Familiar with computer programs (e.g. Word, Excel) 6. The ability to climb stairs, bend, stoop, sit, stand, reach and lift items weighing 40 lbs. 7. Ability to legally operate a vehicle in NY State. II. RESPONSIBLE TO: Manager III. MAJOR FUNCTIONS: Understand and implement all agency and program policies and procedures Maintain compliance with program quality improvement plan Submit required reports and statistical information in a thorough and timely manner Monitor, evaluate and provide direction to staff Ensure that all staff training requirements are met Assign staff and maintain adequate staff coverage to meet client/program needs Convene periodic staff meetings and submit minutes to Manager Keep Program Manager informed of all pertinent program information Assure plans are written and implemented according to program procedure and incorporates person-centered elements Monitor that incidents are properly reported and documented per regulation Understand and monitor client eligibility for benefits and entitlements Assure that staff appropriately record all individual contacts and interventions according to program standards. Assure that all individuals receiving services are provided instruction, assistance, interventions, supervision and supports necessary to maintain competence in basic skills and behavior Assure referrals are processed in a timely manner Coordinate and document admission and discharges Monitor expenditures and program accounts Maintain inventory of furnishings and program supplies Represent agency and program in the community and with other service providers Establish and maintain relationships with individuals receiving services Monitor and advocate for individual rights as needed Regular and substantial contact with individuals receiving services Participate in and successfully complete all required staff training and development activities Maintain regular and substantial contact with individuals receiving services Perform other job-related activities as directed by Manager In compliance with all applicable government laws, rules, regulations and standards and all Catholic Charities Policies and Procedures, the duties and responsibilities of this position include but are not limited to the above. Catholic Charities of Broome County is an equal opportunity employer. We encourage diversity in the workplace and respect the dignity of each individual. We prohibit discrimination and harassment against applicants and employees on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.