Clubhouse Residential Services Supervisor

Discovery Land Company•Las Vegas, NV

1d•$25•Onsite

About The Position

This role will be located at one of Discovery Land Company’s locations: Summit Club, set outside of Las Vegas, NV. Summit Club is seeking a Clubhouse Residential Services Supervisor to join the Residential Services Department. The Clubhouse Residential Services Supervisor plays a critical leadership role in maintaining cleanliness, appearance, and overall presentation of the clubhouse and public areas while directly supervising daily operations and team performance. This role is responsible for ensuring operational excellence across all shifts, reinforcing standards, coaching staff, and serving as a key liaison between management and frontline teams. In addition to hands-on operational responsibilities, the Supervisor provides structured oversight of staff, supports scheduling and coverage needs, assists with training and accountability, and ensures the clubhouse consistently meets established cleanliness, safety, and service expectations. The Supervisor also supports events, special projects, equipment operation, and cross-department coordination.

Requirements

1-2 years Supervisory experience preferred
Strong working knowledge of cleaning products, equipment, and best practices.
Demonstrated leadership ability with experience supervising or guiding teams.
High attention to detail and commitment to maintaining exceptional standards.
Strong organizational and time-management skills with the ability to prioritize and delegate.
Effective verbal and written communication skills.
Ability to work independently while also collaborating within a leadership team.
Flexibility to work evenings, weekends, and holidays as operationally required.
Physical ability to perform cleaning tasks and lift heavy objects as needed.
Knowledge of workplace safety, sanitation standards, and compliance requirements.

Responsibilities

Provide direct supervision to Clubhouse Residential Services staff, including Public Area Attendants and Utility Porters.
Serve as a visible floor leader, setting expectations for performance, professionalism, and service standards.
Coach, train, and support team members through real-time feedback and ongoing development.
Assist management with onboarding, training reinforcement, and performance accountability.
Support staffing coverage by assisting with shift coordination, task assignments, and workload balancing.
Escalate operational, performance, or safety concerns to management with recommended solutions.
Act as Manager on Duty (MOD) in the absence of the Manager and Director.
Oversee daily clubhouse operations to ensure all public areas meet cleanliness and presentation standards.
Conduct and review end-of-shift reports to ensure clear communication between shifts and leadership.
Manage and prioritize service requests from other departments, ensuring timely and effective completion.
Perform routine and documented inspections, identifying deficiencies and ensuring corrective actions are completed.
Ensure laundry operations are running efficiently, meet quality standards, and track data.
Perform and oversee routine cleaning tasks including vacuuming, dusting, mopping, window cleaning, and deep-cleaning projects.
Ensure restrooms are consistently clean, sanitized, stocked, and presentable.
Monitor cleaning quality across all assigned areas and address gaps immediately.
Maintain cleanliness of public spaces including lobbies, hallways, and common areas.
Inspect furniture, fixtures, and equipment, report damage, maintenance needs, or safety issues.
Ensure proper trash removal and waste disposal procedures are followed.
Supervise and assist with event setup and breakdown according to specifications.
Coordinate with the Events team to ensure accuracy, efficiency, and timeliness.
Provide clear direction to staff during event operations.
Handle and oversee movement of furniture, equipment, and supplies, including lifting objects weighing 70–100 pounds.
Proficiently operate and oversee the use of equipment such as auto scrubbers, side-by-sides, upholstery machines, and related tools.
Ensure staff are trained and compliant with equipment operation and safety protocols.
Identify equipment issues and report service or repair needs promptly.
Monitor inventory levels for cleaning supplies, amenities, linens, and operational equipment.
Ensure supplies are stocked, organized, and available to support daily operations.
Communicate inventory needs and usage trends to management.
Enforce safety protocols and proper use of cleaning chemicals and equipment.
Oversee and perform bio-hazard cleanups according to established procedures.
Ensure compliance with health, sanitation, and safety standards (OSHA).
Identify and report safety hazards, facility issues, and repair needs to Facilities and leadership.
Partner closely with Clubhouse Operations, Events, Facilities, and other departments to ensure seamless service.
Serve as a professional point of contact for internal teams and guests during operations and events.
Provide friendly, courteous, and proactive assistance to residents and guests.