Supervisor Lab - Processing and Client Services
About The Position
The Supervisor Lab coordinates workflows including organizing, staffing, directing, reviewing, and monitoring related to some or all aspects of the clinical laboratory disciplines (e.g., Blood Bank, Chemistry, Hematology, Immunology, Microbiology, Molecular Biology, Point of Care, Toxicology). This position works closely with other laboratory section leaders, laboratory management, and pathologists. They ensure compliance with regulatory and accreditation standards. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Bon Secours is an equal opportunity employer. As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
Requirements
- MLS Medical Lab Scientist Certification or eligible by a nationally recognized certification agency (preferably ASCP) (required)
- Bachelors, Clinical Laboratory Science/Medical Laboratory Science/Biomedical Science/Biology/Biochemistry from a Clinical Laboratory Improvement Amendments (CLIA) approved program (required)
- 5 years experience in a laboratory tech setting (required)
- Active Listening
- Ability to discern the thinking of others
- Service Orientation
- Verbal and Written Communication
- Coordination
- Problem Solving
- Customer Service
- Leadership
- Keyboarding
- Microsoft Office
- Telephone Skills
- Office Machine Operation
- Lab Information Systems
- Ability to train staff
- Organization
- Time Management
- Clinical laboratory disciplines
- Scheduling and timekeeping
- Accreditation standards
- Hiring and onboarding
Nice To Haves
- Previous experience in a leadership position in a laboratory tech environment (preferred)
Responsibilities
- Utilizes working knowledge of procedures and theories in all areas of responsibilities.
- Hires, onboards, and administers disciplinary actions of personnel as needed.
- Completes schedule and manages timekeeping.
- Implements policies and procedures as relates to specific area.
- Oversees training and orientation of personnel.
- Maintains standards of accreditation for their area.
- Performs regular discussion on priorities and performance to staff via touch bases, check-ins, etc.
Benefits
- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
- Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
- Tuition assistance, professional development and continuing education support
- Benefits may vary based on the market and employment status.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
