Supervisor, Lab Preanalytic - Los Alamitos - FT Days
About The Position
Position Summary: The Supervisor, Laboratory Processing is responsible for the day-to-day operational oversight, technical guidance, and direct supervision of staff within the laboratory preanalytic (specimen collection and processing) functions. The incumbent is accountable for directing departmental workflow, ensuring staff competency, and maintaining the highest standards of quality, accuracy, and customer service within the assigned laboratory processing sub-section. This role is responsible for the selection, orientation, and training of new staff, as well as the ongoing coaching, performance management, and professional development of all assigned personnel. The Supervisor defines performance expectations, evaluates staff performance, and initiates corrective action as warranted, in alignment with health system policies and procedures. This position serves as a primary technical resource for service-related issues within the laboratory processing sub-section, providing expertise in the areas of customer service, practitioner support, problem resolution, and specimen requirements and handling. The Supervisor maintains accurate departmental records, fosters effective communication across all levels of the department, and promotes a culture of continuous improvement and employee engagement.
Requirements
- Three years applicable clinical lab work experience or an equivalent combination of education and experience
- Prior lead or supervisory experience
- Must possess the skill, knowledge, and ability essential to the successful performance of assigned duties
- Excellent written and verbal communication skills in English
- Demonstrated understanding of MS Office programs, including Word, Excel and Access
- Ability to maintain a work pace appropriate to the workload
- Ability to establish and maintain effective working relationships across the organization
Nice To Haves
- State of California Phlebotomy certificate or equivalent and phlebotomy experience
- Experience with lab/hospital computer systems and software
Responsibilities
- day-to-day operational oversight
- technical guidance
- direct supervision of staff within the laboratory preanalytic (specimen collection and processing) functions
- directing departmental workflow
- ensuring staff competency
- maintaining the highest standards of quality, accuracy, and customer service within the assigned laboratory processing sub-section
- selection, orientation, and training of new staff
- ongoing coaching, performance management, and professional development of all assigned personnel
- defines performance expectations
- evaluates staff performance
- initiates corrective action as warranted, in alignment with health system policies and procedures
- serves as a primary technical resource for service-related issues within the laboratory processing sub-section
- providing expertise in the areas of customer service, practitioner support, problem resolution, and specimen requirements and handling
- maintains accurate departmental records
- fosters effective communication across all levels of the department
- promotes a culture of continuous improvement and employee engagement
Benefits
- medical insurance
- sick and vacation time
- retirement savings plans
- access to a number of discounts and perks
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
