Supervisor, Investment

Publicis Groupe • Chicago, IL

108d

About The Position

The Digital Investment Supervisor is responsible for supporting day-to-day investment operations for Digital Media across client teams. The Supervisor will work on a variety of accounts and will learn digital systems, data needs, media buy structure, and how to implement process improvements. The ability to problem-solve and work well with various internal and external teams is a critical aspect of this role. This role provides the opportunity to work on cross-agency projects that drive business goals (both for Starcom and our clients) and increase efficiency across the agency.

Requirements

• Bachelor's degree preferred, preferably with a concentration in marketing, advertising, communications, business, sociology, or consumer insights
• 3+ years of relevant media advertising experience
• Ability to work independently and collaboratively with diverse groups
• Excellent verbal and written communication skills
• Technical proficiency in Microsoft Office Suite with a heavy focus on Excel
• Knowledge of agency billing process (client-side and/or vendor-side)
• Knowledge of digital planning and buying process with an understanding of various vendors, different cost methods, various reporting, and delivery validation
• Strong quantitative skills, including analytical abilities and math proficiency
• Willingness to learn and create solutions that challenge the status quo
• Exceptional critical thinking and problem-solving abilities with the ability to think unconventionally in proposing solutions
• A proven ability to multi-task and manage multiple projects effectively and work well under pressure to deliver high-quality work within tight deadlines
• Strong attention to detail
• Proven experience in effectively coaching and developing others
• Experience utilizing various media tools and systems

Responsibilities

• Implement processes to improve the work required for digital buying, client billing, and digital reconciliation
• Develop processes to ensure data integrity and implement across the agency
• Develop a strong understanding of the systems used such as Mediaocean-Prisma digital buying tool, Ad Servers/Verification, DSPs, Social Platforms, DMPs, and internal proprietary tools
• Serve as escalation point for teams to help troubleshoot operational issues
• Provide ideas and solutions for pain points/problems in processes; work alongside internal and external teams to develop best practices, enhancements, and tools to improve
• Determine and activate how to deliver necessary data to teams for various reporting purposes
• Ensure proper digital contracts and terms are in place with vendors, evaluate IO notes requested by vendors
• Share best practices and learn from other teams in Publicis to ensure consistency and best work product across The Groupe
• Build and maintain strong relationships across multiple internal teams and leadership
• Maintain relationships with vendors to ensure trust and confidence with our buying partners
• Manage vendor-side billing and maintain close oversight of open items clearing
• Cultivate a team-focused mentality across the larger Investment Operations team
• Responsible for the management, development, and mentorship of Associates/Sr. Associates

Benefits

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off, Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements 'Work Your World' Program encouraging employees to work from anywhere
• Business Resource Groups that support multiple affinities and alliances

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree