Supervisor, Import/Export (Israel Control Tower)

DSV • Woodbridge Township, NJ

1d • $23 - $32

About The Position

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.

Import/Export Supervisor ( Israel Control Tower )
Essential Responsibilities

Requirements

• Ability to work under pressure and meet tight deadlines
• Analytical skills to recognize, prevent and resolve problem situations
• Excellent and thorough knowledge of all modes of transportation ( Ocean/ Air/ Import/Export/ Road/ Oversize/ Break Bulk )
• Knowledge of Department of State, commerce, license exceptions, ability to read and interpret exporter/ importer documents
• Strong compliance focus
• Able to independently support multiple projects
• Knowledge of CargoWise a must
• Can-do attitude / "Get the job done" mentality
• Excellent communication and interpersonal skills
• Strong customer service orientation
• Detail-oriented
• Self-initiative

Responsibilities

• Develop and implement strategies to optimize import and export operations
• Communicates with department regarding customer accounts, workload distribution, financial performance, etc.
• Monitor and manage employees time and attendance
• Negotiating shipping rates and contracts with carriers and logistics providers
• Promote positive relationship with the clients by ensuring excellent, timely and proactive customer service at all times and in conjunction with other departments and and third parties
• Monitor quality of service produced by the team
• Create detailed profiles and procedures that properly represent client’s import/export processes
• Receive, review and process high-volume and/or complex import/export transactions for client(s)
• Monitor warehouse inventory to avoid storage fees
• Create quotations for individual shipments, including estimating prices for the shipper, selecting transportation companies to use, and setting profit margins for individual shipments
• Review and monitor all requests for information from client and any government agency, and other correspondence
• Communicate changes of U.S. and foreign shipping regulations and procedures to client
• Communicate with client, co-workers and third parties in a clear, concise and timely manner
• Identify transactions and tasks that require special handling, recommend improved processes to management, and implement resolutions within assigned scope of responsibility Identify, investigate and resolve all areas of client concern in a timely and proactive manner by monitoring team performance against Company and client standards. Alert client to special areas of concern or potential problems in the import/export process

Benefits

• Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.
• Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits.
• Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.
• To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed