Supervisor - Hub Resource Analysis

United Airlines•Newark, NJ

6d•$66,500 - $86,616

About The Position

At United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day. Responsible for the implementation of resource planning best practice strategies and processes. Works closely with departmental leadership to optimize manpower resources across the airport, while adhering to labor contract constraints and meeting or exceed service and cost targets. Manages a team of resource planning professionals responsible for running a daily resourcing operation covering thousands of airport operations employees.

Requirements

Bachelor's degree
2-3 years leading a team
3+ years of relevant work experience
Strong technical skills with the ability to analyze large volumes of data
Must be flexible and willing to work in an operation which may include weekends and holidays
High level of analytical ability
Strong management and leadership skills
Excellent verbal and written communication skills
Highly proficient in MS Office (particularly Excel and power point presentations)
Enthusiasm and passion for the airline industry and working in a dynamic, fast-paced operational environment
Must be flexible and willing to work rotating shifts in a 24 hour/7 day a week operation including weekends, nights, and holidays
Must be able to have the ability to perform physical tasks, such as standing, walking or carrying/moving materials up to 50 lbs., as required
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Knowledge of scheduling tools (Inform, StaffPlan)
Proficiency with complex data sets and SQL
Experience with simulation software
Experience with manpower scheduling applications
Web development and data visualization skills
Experience working within a union environment
Strong knowledge of Airport Operations functions
Thorough Knowledge of operational and corporate policies and procedures & CBA

Responsibilities

Optimizes manpower resources across departments for each flight schedule to support the achievement of financial and operational objectives
Responsible for short-term planning manpower delivery ensuring operational effectiveness and overall station personnel budget
Proactively identifies opportunities to improve operational and cost performance
Analyzes labor contract and potential service standard change and flight schedule change scenarios
Works with operating departments to establish shift and vacation bids that reduce service defects while controlling costs
Develop strong relationships with numerous work groups
Work closely with union representatives