Supervisor Housekeeping

Hilton Grand Vacations•Virginia Beach, VA

74d•Onsite

About The Position

Envision working at a Caribbean-inspired resort that sits just steps from the lively Virginia Beach Boardwalk and is a stone’s throw away from the ocean. A Supervisor Housekeeping, provides excellent service to guests and owners during their stay, being proactive and responsive to guests’ concerns and inquiries. Provides leadership and guidance to team members throughout the shift. Conduct that demonstrates commitment and dedication to our Spirit of Service culture and our company values is always expected.

Requirements

Previous Supervisory Experience
Housekeeping Experience
Ability to communicate effectively with guests
Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals.
Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise

Nice To Haves

Supervisory Experience in Housekeeping

Responsibilities

Supervises housekeeping operations to include rooms, common area and heart of the house areas to achieve and maintain the resort's high standards of cleanliness.
Supervises projects and processes.
Ability to read and interpret documents such as safety rules and maintenance procedures, write routine reports and correspondence, speak effectively before groups of guests and team members as needed.
Demonstrate basic mathematical skills, and ability to solve practical problems.
Understand and comply with a variety of instructions in written and oral form.
Demonstrate good judgment and decision-making skills.
Attention to detail.
Ability to multi-task in a fast-paced environment.
Provides guidance and directions to subordinates.
Regular attendance in keeping with guidelines established by the company and site are essential to the successful performance of this position.
Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.
Completes all required Company training/compliance courses as assigned.
Adheres to Company standards and maintains compliance with all policies and procedures.
Performs other related duties as assigned.