Supervisor, Housekeeping - Full Time First Shift

Valley Health System•Winchester, VA

3d•Onsite

About The Position

The Supervisor works closely with other members of the department. Responsibilities include: handling of patient medications at discharge; maintaining a friendly, efficient, positive customer service attitude toward customers, clients and co-workers; responsive to customer needs; providing world-class service to customers and clients; maintaining the highest levels of safety, quality and service excellence for employees, clients, consumers, shareholders, and the community; maintaining a contagious and positive work ethic, inspires others, and models the VHS values; ensures that each customer feels informed, understood, and special through genuine and positive communication; contributes ideas and feedback to the department and is able to be depended upon to meet commitments; coordinates and leads employees in Housekeeping and Linen; performs patient/customer and employee rounding; performs service recovery to patients/customers who have received unsatisfactory service; runs shifts and daily operations supports the area of Housekeeping by coordinating and/or performing such tasks as daily cleaning, discharges, burnishing, and building tour inspections; coordinating and/or performing support service activity which includes taking service calls and dispatching the appropriate personnel to handle the issues; could perform such tasks as way-finding and parking if necessary; gives input on employee evaluations as well as assisting with disciplinary counseling; gives input on interviews for new hires; adheres to all HIPAA standards and practices when dealing with protected health information; adheres to all appearance standards and maintaining a professional dress at all times while working; adheres to all established systems and training programs to provide a safe working environment. Complies with OSHA regulations and other local, state and federal regulations; maintaining compliance with standards of operation and conduct; maintaining all records and reports to ensure compliance with all local, state and federal regulations and codes; maintaining compliance with all requirements of Federal, State, and local regulations and guidelines.

Requirements

High School Diploma or GED required
3-5 years of progressive experience in the housekeeping industry is required
Ability to type is required
Must have a strong knowledge of housekeeping processes & procedures
Must possess excellent written and verbal communication skills
Must have the ability to lead and direct a large group of employees
Able to prioritize multiple requests and assignments

Responsibilities

handling of patient medications at discharge
maintaining a friendly, efficient, positive customer service attitude toward customers, clients and co-workers
responsive to customer needs
providing world-class service to customers and clients
maintaining the highest levels of safety, quality and service excellence for employees, clients, consumers, shareholders, and the community
maintaining a contagious and positive work ethic, inspires others, and models the VHS values
ensures that each customer feels informed, understood, and special through genuine and positive communication
contributes ideas and feedback to the department and is able to be depended upon to meet commitments
coordinates and leads employees in Housekeeping and Linen
performs patient/customer and employee rounding
performs service recovery to patients/customers who have received unsatisfactory service
runs shifts and daily operations supports the area of Housekeeping by coordinating and/or performing such tasks as daily cleaning, discharges, burnishing, and building tour inspections
coordinating and/or performing support service activity which includes taking service calls and dispatching the appropriate personnel to handle the issues
could perform such tasks as way-finding and parking if necessary
gives input on employee evaluations as well as assisting with disciplinary counseling
gives input on interviews for new hires
adheres to all HIPAA standards and practices when dealing with protected health information
adheres to all appearance standards and maintaining a professional dress at all times while working
adheres to all established systems and training programs to provide a safe working environment
Complies with OSHA regulations and other local, state and federal regulations
maintaining compliance with standards of operation and conduct
maintaining all records and reports to ensure compliance with all local, state and federal regulations and codes
maintaining compliance with all requirements of Federal, State, and local regulations and guidelines

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally.
In addition to a competitive salary, our most popular benefits for full-time employees include:
A Zero-Deductible Health Plan
Dental and vision insurance
Generous Paid Time Off
Tuition Assistance
Retirement Savings Match
A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
Membership to Healthy U: An Incentive-Based Wellness Program
Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development.
In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
To see the full scale of what we offer, visit valleyhealthbenefits.com .