Supervisor Hotel Operations- Full Time, Hotel Front Operations (Harrah's SoCal)
About The Position
Provides supervision in the daily tasks of the front desk, bell desk, Valet, and PBX teams. Supervise day-to-day operations of the Hotel Front services to achieve customer satisfaction and quality service while assuring compliance with policies and Standard operating Procedures. Creates a fun and exciting work environment for our employees as well as our guests. Seeks employees input on new ideas to improve service standards. Promotes a positive work environment creating opportunities to increase customer satisfaction scores. Responsible for training, develop and motivate employees to increase employee retention. JOIN A TEAM THAT GOES ALL-IN ON YOU Are you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah’s Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with you!
Responsibilities
- Provides supervision in the daily tasks of the front desk, bell desk, Valet, and PBX teams.
- Supervise day-to-day operations of the Hotel Front services to achieve customer satisfaction and quality service while assuring compliance with policies and Standard operating Procedures.
- Creates a fun and exciting work environment for our employees as well as our guests.
- Seeks employees input on new ideas to improve service standards.
- Promotes a positive work environment creating opportunities to increase customer satisfaction scores.
- Responsible for training, develop and motivate employees to increase employee retention.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
