Hotel Ambassador- Full Time, Hotel Front Operations (Harrah's SoCal)
About The Position
In conjunction with the other members of the hotel operations team, Hotel Ambassadors provide fun hospitality in a friendly manner in accordance with the Harrah’s Resort Southern California Family Style Service standards. Greets and assists each guest in a friendly and courteous manner when registering them and checking them out, as well as providing information and directions to guests regarding all services available on property. Takes ownership of guest challenges and resolves guest issues using service recovery tools. JOIN A TEAM THAT GOES ALL-IN ON YOU Are you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? At Harrah’s Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with you!
Responsibilities
- Greets and assists each guest in a friendly and courteous manner when registering them and checking them out
- Provides information and directions to guests regarding all services available on property
- Takes ownership of guest challenges and resolves guest issues using service recovery tools
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
