Supervisor, Hospital Billing

Seattle Children's Hospital • Seattle, WA

15h • Hybrid

About The Position

Supervise and coordinate the day-to-day operations and activities of assigned revenue cycle team. Responsibilities include executing operational decisions made to support department and team goals, personnel recruitment, staff coaching and development, monitoring service quality standards, escalating issues, implementing improvement and innovation initiatives and maintaining an effective daily management system. Ensures operations are compliant and meet specified production requirements. Aligns workflows with other revenue cycle and hospital operational leaders and teams as required. This is a hybrid remote position and must be based in Washington state.

Requirements

• High school diploma or equivalent experience.
• Minimum four years of experience in a hospital, medical, dental, or behavioral health clinic revenue cycle setting, with at least one year with progressively responsible assignments, training, committee work, project management, or team leadership role that requires coaching or leading peers.
• Technical knowledge in at least one of the following: commercial or government insurance, medical, dental, or behavioral health billing, accounts receivable management, payment posting, or health insurance authorization.
• Experience working in a high-production setting, focused on collaboration and problem-solving.
• Experience implementing process improvement and change management in a team setting.

Nice To Haves

• An Associate's or Bachelor of Arts or Science.
• Two years of experience in a formal leadership role.
• Experience leading process improvement and change management projects in a team setting.
• Experience working in an interactive customer service role.
• Technical knowledge in two or more of the following: commercial or government insurance, medical, dental, or behavioral health billing, accounts receivable management, payment posting, or health insurance authorization.
• Experience supervising or leading a culturally diverse staff.

Responsibilities

• Supervise and coordinate day-to-day operations of the revenue cycle team
• Execute operational decisions to support department and team goals
• Personnel recruitment
• Staff coaching and development
• Monitor service quality standards
• Escalate issues
• Implement improvement and innovation initiatives
• Maintain an effective daily management system
• Ensure operations are compliant and meet production requirements
• Align workflows with other revenue cycle and hospital operational leaders and teams

Benefits

• Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more.
• Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED