Supervisor Hospice Supportive Care Team
About The Position
Promotes an environment conducive to the delivery of quality patient care. Assist with chart audits and assure action is taken. Identifies trends in audits and communicates results to Manager and team. Assures field supervisory visits are accurately completed according to agency policy as necessary. Provides direction to the staff with clear responsibility for the coordination of resources to efficiently support day to day operations. Monitors and assures staff productivity according to established targets on a daily basis. Assures timely correction of charting deficiencies that impact revenue cycle and clinical operations by field team members. Monitors and assures reliability of clinical assessments, tracks and remedies variances in outcomes and adverse events, monitors productivity and on-call utilization and makes recommendation to one up. Participates in the orientation of staff through on-going direct teaching, coaching, observation, review and precepting of staff. Assesses educational needs of clinical staff and assists in development and facilitation of in services for staff. Coordinates and ensures 24 hour availability of field staff services and rotates in on call with manager. Conduct tracers/joint visits and provide on-going feedback to staff. In collaboration with the manager, conducts ongoing process improvement. Ensure accurate, timely and thorough OASIS data cycle time. Works collaboratively with operational staff and other leadership to ensure growth and maintenance of established patient and referral relationships. Establishes and maintains quality standards, continually evaluating work flow and processes. Develops collaborative and cooperative relationships with customers, physicians, community organizations and entities of Advocate Aurora Health at Home. Assists in Field Team Interview/Hiring and Selection.
Requirements
- Licensure: Nurse, Registered (RN) OR Physical Therapist OR Occupational Therapist
- Education/Experience Required: Bachelor's Degree in Nursing, or Bachelors Degree in Physical Therapy, or Bachelors Degree in Occupational Therapy, or Bachelors Degree in Speech Therapy.
- Typically requires 5 years of experience in clinical nursing or rehabilitation.
- Must possess and provide proof of a valid Driver License issued by the state of Wisconsin or Driver License issued by the state of Illinois, and a registered, functional car with adequate insurance coverage.
- Must have thorough understanding of home health or hospice regulations, reimbursement and care requirements.
- Strong verbal and written communication skills.
- Demonstrates an ability to organize, plan and delegate work effectively an efficiently.
- Demonstrates an ability to resolve conflict, motivate staff and interact with superiors, peers and subordinates in a direct and professional manner.
- Demonstrates an ability to solve problems and make independent judgements and decisions based on experience and good judgement.
- License issued by the state in which the team member practices.
- This position requires travel, therefore, will be exposed to weather and road conditions.
- Operates all equipment necessary to perform the job.
- Exposed to a normal office environment.
Nice To Haves
- Prefer 1 year of supervisory experience in management of staff and budgets.
Responsibilities
- Promotes an environment conducive to the delivery of quality patient care.
- Assist with chart audits and assure action is taken.
- Identifies trends in audits and communicates results to Manager and team.
- Assures field supervisory visits are accurately completed according to agency policy as necessary.
- Provides direction to the staff with clear responsibility for the coordination of resources to efficiently support day to day operations.
- Monitors and assures staff productivity according to established targets on a daily basis.
- Assures timely correction of charting deficiencies that impact revenue cycle and clinical operations by field team members.
- Monitors and assures reliability of clinical assessments, tracks and remedies variances in outcomes and adverse events, monitors productivity and on-call utilization and makes recommendation to one up.
- Participates in the orientation of staff through on-going direct teaching, coaching, observation, review and precepting of staff.
- Assesses educational needs of clinical staff and assists in development and facilitation of in services for staff.
- Coordinates and ensures 24 hour availability of field staff services and rotates in on call with manager.
- Conduct tracers/joint visits and provide on-going feedback to staff.
- In collaboration with the manager, conducts ongoing process improvement.
- Ensure accurate, timely and thorough OASIS data cycle time.
- Works collaboratively with operational staff and other leadership to ensure growth and maintenance of established patient and referral relationships.
- Establishes and maintains quality standards, continually evaluating work flow and processes.
- Develops collaborative and cooperative relationships with customers, physicians, community organizations and entities of Advocate Aurora Health at Home.
- Assists in Field Team Interview/Hiring and Selection.
Benefits
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Hospitals
Number of Employees
5,001-10,000 employees
