Supervisor - GSE & Facility Maintenance (Supply Chain) Operations

United Airlines•San Francisco, CA

7d•$115,990 - $141,766

About The Position

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities This supervisory position is required to manage all aspects of the Ground Service Equipment (GSE) and Facilities Maintenance hub warehouses. This position is designed to ensure support and oversight for represented warehouse workgroups. These workgroups will provide dedicated parts and tooling support for our GSE and Facility Maintenance teams. This position reports into the central team that is responsible for running the supply chain of parts inventory to support United's GSE & Facility Maintenance Operations system-wide. Warehouse Operations Management • Supervise warehouse productivity; coordinate training; manage employee dependability issues; support team recognition program as well as support employee accountability programs in accordance with policy • Supervise Warehouse team performance and execution against all division and corporate objectives • Maintain staffing levels and ensure members are properly trained and equipped to support all job functions, including receiving, parts issues and receipt, physical inventory, safety, environmental and best housekeeping practices • Maintain a positive working relationship in a union environment promoting collaboration and meeting established metric goals • Lead safe and environmentally efficient Warehouse team operations in a positive, productive, and safe work environment Inventory & Supply Chain Management • Work with planning team and stakeholders to determine best economical stocking levels with consideration for local stock ordering intervals, vendor lead times while protecting critical part stock levels • Procure, maintain and control the required specialty tooling inventory to support our customers • Identify parts, alternates, vendor availability and pricing • Ensure parts warranty and cores are properly managed and controlled • Support system-wide strategic initiatives Stakeholder & Customer Alignment • Maintain proactive communication and positive relations with warehouse team and customer group stakeholders • Partner with all local customer bases ensuring positive customer relations and service-level goals achieved • Manage accurate and effective customer reporting and communications programs while sustaining positive customer service and effectiveness ratings • Involve stakeholders ensuring warehouse scheduling meets work demands • Support safety/OSHA, environmental and training program compliance

Requirements

Post-secondary education in a technical- or maintenance –related field, or equivalent work experience
Minimum 2 years experience in a maintenance- related role
Knowledge of planning and execution of maintenance operations, leading a team of maintenance personnel
Previous experience with and proficiency in warehouse/inventory management system(s)
Possess related technical knowledge
Advanced computer skills (MS Office Products)
Limited travel may be required
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Degree in business, Supply Chain Logistics, or related field
ASE Certification and/or related Skills / Trades Licenses
Prefer experience in GSE-related and/or in building maintenance/systems-related maintenance operations
Prefer knowledge of GSE-related maintenance operations and/or facilities / building maintenance skills / trades, such as Electrical, HVAC, Conveyor, Plumbing, building maintenance / systems
Experience managing a union-represented frontline workforce

Responsibilities

Supervise warehouse productivity; coordinate training; manage employee dependability issues; support team recognition program as well as support employee accountability programs in accordance with policy
Supervise Warehouse team performance and execution against all division and corporate objectives
Maintain staffing levels and ensure members are properly trained and equipped to support all job functions, including receiving, parts issues and receipt, physical inventory, safety, environmental and best housekeeping practices
Maintain a positive working relationship in a union environment promoting collaboration and meeting established metric goals
Lead safe and environmentally efficient Warehouse team operations in a positive, productive, and safe work environment
Work with planning team and stakeholders to determine best economical stocking levels with consideration for local stock ordering intervals, vendor lead times while protecting critical part stock levels
Procure, maintain and control the required specialty tooling inventory to support our customers
Identify parts, alternates, vendor availability and pricing
Ensure parts warranty and cores are properly managed and controlled
Support system-wide strategic initiatives
Maintain proactive communication and positive relations with warehouse team and customer group stakeholders
Partner with all local customer bases ensuring positive customer relations and service-level goals achieved
Manage accurate and effective customer reporting and communications programs while sustaining positive customer service and effectiveness ratings
Involve stakeholders ensuring warehouse scheduling meets work demands
Support safety/OSHA, environmental and training program compliance