Supervisor, Front Office Operations

AltaMed•Huntington Beach, CA

About The Position

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day. Job Overview The Front Office Supervisor is responsible for leading and managing front office operations across AltaMed sites. The Supervisor develops and implements quality, cost-effective, efficient systems and protocols for standardizing processes of patient care by partnering with Administrative & Medical leadership. The Supervisor is responsible for the assessment, development and implementation of standardized Front Office operations, policies and procedures ensuring excellent customer service and efficiency. The Supervisor effectively communicates with leadership on all process improvement projects. Works in collaboration with Center Managers and the Manager of Nursing ensuring the delivery of the highest quality patient experience.

Requirements

High school diploma or equivalent required.
Minimum of 2 years Healthcare experience required.
Minimum of 1 year Lead or Supervisory experience in customer facing organization required.
A minimum requirement of a valid BLS certification or higher, following the American Heart Association (AHA) or the American Red Cross guidelines.