Supervisor, Food Services Atrium Health Wake Forest Baptist

Advocate Health and Hospitals Corporation•Wake Forest, NC

4d•$27 - $40•Onsite

About The Position

Atrium Health Wake Forest Baptist Department: 11903 Wake Forest Baptist Medical Center - Food and Nutrition Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: All weekends and evenings required. Open availability for this leader position. Pay Range $26.55 - $39.85 Major Responsibilities: Supervises the preparation and service of food and beverages in the main production kitchen and any satellite operations. Evaluates and recommends changes in techniques, methods, procedures, products, and equipment to ensure an efficient operation within established budgetary guidelines. Assigns and monitors work of staff and manages schedule. Maintains adequate staffing levels to ensure an efficient operation in accordance with on-site food service needs and special functions. Directs and coordinates the development of menus to ensure quality therapeutic appropriateness and adequate cost to value ratios. Develops menu cycles for retail operations, and modifies menu choices to meet requirements. Develops and implements departmental policies and procedures including inventory, forecasting and ordering systems, labeling and storage, and food portioning standards. Maintains the food service safety programs. Conducts regular safety inspections and accurately documents and investigates accidents. Establishes quality standards for customer satisfaction and develops and implements corrective action plans based on survey feedback and patient tray assessments. Develops and implements a comprehensive Hazard Analysis Critical Control Point program to achieve a high level of sanitation and compliance with appropriate regulatory agencies. Responsible for preventive maintenance for all food production equipment, which includes conducting routine inspections of production areas and equipment on a daily basis. Manages the production budgets; maintains targeted cost ratios for food, labor and supplies, and determines food cost and cost of goods. Prepares annual budget and operating reports in conjunction with the Manager. Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations. Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Requirements

ServSafe Food Handler certification issued by the National Restaurant Association needs to be obtained within 1 year.
High School Graduate.
Typically requires 3 years of experience in food service operations and food preparation, including service techniques, cashiering and sanitation standards, and/or general and modified diets in a large hospital or hotel/restaurant food service environment, with experience as a lead or senior level staff.
Intermediate computer skills in Microsoft office software (Word, Excel, PowerPoint) or similar products, electronic mail and Internet.
Excellent verbal, oral and written communication skills to effectively interact with a variety of internal and external customers/staff.
Excellent leadership skills including problem solving and decision-making.
Must be self-directed, organized, and pay attention to detail.
Demonstrated ability to perform arithmetic calculations.
Ability to stand/walk the majority of the workday with exposure to slippery floors.
Required to lift up to 25 lbs. and occasionally lift up to 50 lbs.
Able to push/pull up to 100 lbs.
Working atmosphere may contain odors from food and dust from floor, spices, etc.
Exposure to temperature extremes; ability to deal with the potential for burns from food preparation.
May be exposed to mechanical, electrical and chemical hazards.
Protective clothing must be worn as necessary.
Will be exposed to sharp knives, other sharp cooking utensils, heat from ovens and other hazards in a kitchen environment.
Operates all equipment necessary to perform the job.

Responsibilities

Supervises the preparation and service of food and beverages in the main production kitchen and any satellite operations.
Evaluates and recommends changes in techniques, methods, procedures, products, and equipment to ensure an efficient operation within established budgetary guidelines.
Assigns and monitors work of staff and manages schedule.
Maintains adequate staffing levels to ensure an efficient operation in accordance with on-site food service needs and special functions.
Directs and coordinates the development of menus to ensure quality therapeutic appropriateness and adequate cost to value ratios.
Develops menu cycles for retail operations, and modifies menu choices to meet requirements.
Develops and implements departmental policies and procedures including inventory, forecasting and ordering systems, labeling and storage, and food portioning standards.
Maintains the food service safety programs.
Conducts regular safety inspections and accurately documents and investigates accidents.
Establishes quality standards for customer satisfaction and develops and implements corrective action plans based on survey feedback and patient tray assessments.
Develops and implements a comprehensive Hazard Analysis Critical Control Point program to achieve a high level of sanitation and compliance with appropriate regulatory agencies.
Responsible for preventive maintenance for all food production equipment, which includes conducting routine inspections of production areas and equipment on a daily basis.
Manages the production budgets; maintains targeted cost ratios for food, labor and supplies, and determines food cost and cost of goods.
Prepares annual budget and operating reports in conjunction with the Manager.
Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale.
Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations.
Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Benefits

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program
About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health.
Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.
Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs.
Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs.
Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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