Digital Library Technician, Atrium Health Wake Forest Baptist
About The Position
Ensures that requests for patient information are fulfilled. Assists with locating files, printing film of soft copy images or creating a CD of soft copy images. Maintains complete and accurate patient files by monitoring PACS database for patient/image accuracy. Assists with correcting unverified studies. Patient confidentiality is maintained to protect patient rights. Outside exams are uploaded into our PACS system for review/comparison purposes. Proper personnel are notified when CDs from outside facilities are not compatible with our PACS system. Ensures exams are dictated in a timely manner by monitoring the completed exams report and performing appropriate actions to obtain interpretations by radiologist. Problem exams are researched and appropriate action is taken to resolve issue. Maintains effective communication with customers. Greets and offers assistance, providing appropriate information in a prompt, courteous and helpful manner. Answers telephone and takes messages. Monitors retrieval requests and processes queues for all clinical departments that are using soft copy images for primary review. Maintains knowledge and skill of appropriate equipment to ensure proper use and efficiency of duties performed.
Requirements
- High school diploma or GED equivalent required.
- Basic computer knowledge, skills and experience.
- Ability to perform detailed tasks accurately
- Ability to handle multiple job tasks
- Ability to communicate effectively and professionally with physicians, staff, Medical Center personnel, and patients
- Ability to work with frequent interruptions
Nice To Haves
- Medical terminology and basic anatomy preferred
Responsibilities
- Ensures that requests for patient information are fulfilled.
- Assists with locating files, printing film of soft copy images or creating a CD of soft copy images.
- Maintains complete and accurate patient files by monitoring PACS database for patient/image accuracy.
- Assists with correcting unverified studies.
- Patient confidentiality is maintained to protect patient rights.
- Outside exams are uploaded into our PACS system for review/comparison purposes.
- Proper personnel are notified when CDs from outside facilities are not compatible with our PACS system.
- Ensures exams are dictated in a timely manner by monitoring the completed exams report and performing appropriate actions to obtain interpretations by radiologist.
- Problem exams are researched and appropriate action is taken to resolve issue.
- Maintains effective communication with customers.
- Greets and offers assistance, providing appropriate information in a prompt, courteous and helpful manner.
- Answers telephone and takes messages.
- Monitors retrieval requests and processes queues for all clinical departments that are using soft copy images for primary review.
- Maintains knowledge and skill of appropriate equipment to ensure proper use and efficiency of duties performed.
Benefits
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
