Supervisor, Food & Beverage

Holland America/Princess Alaska-Yukon Land Operations

About The Position

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. Our Food and Beverage Supervisors play a vital role within the Food and Beverage Management team. In this position, you will oversee daily restaurant operations, ensuring exceptional service for our guests. Responsibilities include responding to guest inquiries, resolving challenges with professionalism and positivity, and consistently upholding HAP’s service excellence values. You will also supervise and motivate team members, fostering a supportive and high-performing environment aligned with company standards.

Requirements

Proficiency in the use of computer business applications, with working knowledge of computerized point of sales (POS) systems.
Ability to comply with company health and safety requirements.
Must have a valid Alaska Food Handler's Card or the ability to obtain certification.
Must be able to lift 50 lbs./23kg.
Must have a valid alcohol safety card for the State of Alaska.
Must pass a pre-employment background check.
Minimum age of 18 years is required to reside in company housing, where available.
Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
Ability to work in a fast-paced environment with multiple tasks and external influences.
Ability to work independently with minimal supervision while achieving daily goals.
Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
Ability to stand/walk/work on feet for minimum of 8 hours per day.

Responsibilities

Supervises food and beverage staff and the activities of the food and beverage operations and services.
Monitors and tracks sales, prepares analysis and recommends strategies to achieve sales and performance goals.
Carries out management responsibilities in accordance with the Company's policies, objectives and applicable government laws and regulations.