Supervisor - Fitness Center (Full-Time)

Sea Island • Sea Island, GA

270d

About The Position

The position involves overseeing Fitness operations in coordination with the Spa & Fitness Director, Assistant Director, and Programming and Training Manager. The basic functions include recruiting, hiring, scheduling, and training for fitness coordinators, attendants, and personal trainers.

Requirements

• One (1) year supervisory/managerial/lead experience in high quality spa facility.
• Must possess a certification in a Wellness field: Personal training, nutrition, etc.
• Experience in managing, motivating and leading a team of people is preferred.
• Strong administration and management skills.
• Experience with operating budgets preferred but not necessary.
• Excellent communication skills, both written and verbal.
• Proficient in Windows XP and Microsoft Office software applications such as: Word, Excel, and Outlook.
• Proficient with peripherals, copier, fax telephone and calculator.
• Consistently aspires to fulfill core Company values: Loyalty, Teamwork, Integrity, Passion, Caring, Accountability, Respect, and Trust.
• Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers.
• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively.
• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment.
• Ability to easily adapt to organizational and environmental changes.
• Must be flexible to working days, early mornings, evenings, weekends, and holidays.
• Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy.

Responsibilities

• Collaborate with Spa and Fitness leaders to create a cohesive, supportive and productive department for all team members.
• Oversee Fitness coordinators, locker room attendants and personal trainers in their growth and development through effective planning, counseling and coaching.
• Conduct proactive coaching sessions with direct team members at least twice a year.
• Schedule all coordinators, attendants and personal trainers and assist with payroll on a bi-weekly basis.
• Work collaboratively with Spa Supervisor to provide support when needed.
• Participate in the development and maintenance of standard operating procedures for the Fitness Operations and revise as needed.
• Order operating supplies that have been pre-approved by the Director, Assistant Director or Programming and Training manager and maintain inventory control for front desk and locker rooms.
• Act to solve guest problems coordinating necessary efforts through appropriate departments and consistently follow-up with guests to ensure proper actions and responses have been received.
• Work with and communicate with SINC to ensure issues are being addressed in a timely manner.
• Facilitate regularly scheduled training and staff meetings to inform and inspire staff to perform at their highest level.
• Recommend special projects/promotions and execute them as directed by the Director, Assistant Director or Programming and Training Manager.
• Oversee Spa and Fitness facilities, serving as LOD when necessary.
• Learn the names and personally recognize our regular guests and members.
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area.
• Complete a Guest Problem Resolutions (GPR) form on any issues and follow-up on issues as needed.
• Maintain cleanliness and organization in all work areas.
• Uphold appropriate departmental standards of quality/timing.
• Ensure compliance with all company and departmental policies and procedures.
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures immediately.
• Attend all scheduled Team Member meetings and bring suggestions for improvement.
• Execute other duties as delegated by leadership.

What This Job Offers

• Job Type: Full-time
• Industry: Accommodation
• Number of Employees: 1,001-5,000 employees