Supervisor, Financial Services
About The Position
Your Tomorrow is Here! Temple Health is committed to setting new standards for preventing, diagnosing and treating major diseases in our community and across the nation. Achieving that goal means investing in our employees' success through staff and leadership development. Our recruitment strategy is to attract and retain a diverse, high performing workforce that fosters a healthy, safe and productive environment for our patients and colleagues alike. Supervises the financial, credit, debt management counseling, insurance verification and eligibility and education services processes. Utilizes alternative means for obtaining coverage for uninsured and underinsured patients. Enforces and maintains updated procedures that are in compliance with all regulatory changes. Trains staff and assures that accuracy and productivity are maintained. Interacts with outside vendors and handles issues of a sensitive and confidential nature with patients and families. Participates in the on call schedule for financial clearance issues. Your Tomorrow is Here! Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here! Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Requirements
- Associate's Degree Required or Combination of relevant education and experience may be considered in lieu of degree Required
- 3 years experience as a financial counselor or related role in a healthcare environment Required
- General Experience and knowledge of hospital billing / registration systems Required
- General Experience and knowledge of third party reimbursement and eligibility processes and regulations Required
Responsibilities
- Supervises the financial, credit, debt management counseling, insurance verification and eligibility and education services processes.
- Utilizes alternative means for obtaining coverage for uninsured and underinsured patients.
- Enforces and maintains updated procedures that are in compliance with all regulatory changes.
- Trains staff and assures that accuracy and productivity are maintained.
- Interacts with outside vendors and handles issues of a sensitive and confidential nature with patients and families.
- Participates in the on call schedule for financial clearance issues.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
