Supervisor, Field Meter Office

Ameren • Saint Louis, MO

6d

About The Position

The Supervisor, Field Meter Office is responsible for the onboarding, training and day-to-day leadership of Operations Associates staff, as well as coordinating their work for the department and working with other divisions on meter work within the Missouri Customer Operations.

Requirements

• High School Diploma or equivalent required.
• Five or more years of relevant experience (e.g., field operations, etc.) required.
• Must demonstrate working knowledge of commonly accepted administrative processes, analyze data and work, and ability to work in a confidential office environment.
• Proficiency with MS Office Suite and use of PowerBI.
• Strong communication skills are required.

Nice To Haves

• Associate’s or Bachelor’s Degree from an accredited college or university preferred.
• Supervisory or team leadership experience preferred
• Basic knowledge of Ameren Map Viewer is preferred.

Responsibilities

• Supervise and train clerical employees and coordinate their work for the support of System Meter operations.
• Provide support and train field workers on administrative items.
• Maintain knowledge of all systems (WorkDay, TRIS, CSS, OAS, Command Center, MMS, ARCOS, and Maximo [info only] ) and processes (staffing, testing, etc.) applicable to operations and System Meter specific processes.
• Coordinate overall employee training (safety, employee development, etc.).
• Ensure consistent clerical work practices and processes are implemented.
• Develop and maintain good working relationships with Division and Department supervisors and engineering to ensure proper clerical staffing and support is being provided to operations.
• Complete special projects as assigned by the Manager/Superintendent including planning informational meetings.
• Participate in task teams as required. Teams include Safety team and HR Partners.
• Utilize Continuous Improvement thinking and methodologies to identify and help lead and support business process improvements.
• Act as Company representative in matters relating to grievances and contract issues for clerical employees.
• Perform annual periodic reviews of employee performance and attendance records.

Benefits

• Medical coverage on date of hire
• 100% employer paid cash balance pension plan
• 401(k) with company match fully vested on date of hire
• Minimum of 15 days paid vacation and 12 paid holidays
• Paid parental leave and family caregiver leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees