Supervisor - Facilities Support Services
About The Position
Provides work direction, education, orientation, training, and operational problem solving within the assigned work unit on a day to day basis. Assist with developing and maintaining a customer-focused and efficient work unit that supports mail and material delivery; and telephone operations and other areas as assigned. Work units could be staffed up to 24-hours a day, seven-days a week at multiple sites. Communicates department policies and procedures and interprets departmental and institutional policies to staff. Assists in current technology that supports the maintenance and growth of progressive and efficiently organized work units. Must be flexible to respond to changing priorities and handle changing workflow. Serves as a professional example and team leader to staff members working all shifts. Responsible for the development and management of productivity statistics to support staffing and works collaboratively with supervisor in expense management of work unit. Employs and promotes the use of quality management tools to ensure continuous improvement of systems, customer service and operations of work unit. Must be flexible to help at other locations across SWMN if needed. Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Responsibilities
- Provides work direction, education, orientation, training, and operational problem solving within the assigned work unit on a day to day basis.
- Assist with developing and maintaining a customer-focused and efficient work unit that supports mail and material delivery; and telephone operations and other areas as assigned.
- Communicates department policies and procedures and interprets departmental and institutional policies to staff.
- Assists in current technology that supports the maintenance and growth of progressive and efficiently organized work units.
- Must be flexible to respond to changing priorities and handle changing workflow.
- Serves as a professional example and team leader to staff members working all shifts.
- Responsible for the development and management of productivity statistics to support staffing
- Works collaboratively with supervisor in expense management of work unit.
- Employs and promotes the use of quality management tools to ensure continuous improvement of systems, customer service and operations of work unit.
- Must be flexible to help at other locations across SWMN if needed.
Benefits
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
- Continuing education and advancement opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
