About The Position

The Supervisor Executive Support supervises multiple Executive Assistants. The Supervisor is responsible for the hiring, scheduling, providing guidance and feedback, evaluating job performance, and taking appropriate corrective actions as needed. Handles a wide variety of complex and confidential situations and resolves conflicts involving the clerical and administrative functions of the office. Responsible for confidential and time sensitive material. The position relies on education, experience, professional training and judgment to accomplish responsibilities. A wide degree of creativity and latitude is expected, works under minimal supervision and may lead and direct the work of others and typically reports directly to a C-suite Executive. This role is for supervisors overseeing executive support at the ministry level.

Requirements

  • Experience: 5 years in an executive leadership level secretarial/administrative assistant position.
  • Education: High school diploma or equivalent
  • Strong customer service orientation with excellent interpersonal skills and business etiquette/professionalism.
  • Proficiency in all Microsoft Office Suite programs, including building and maintaining spreadsheets.
  • Effective time management, multitasking, and project coordination.
  • Social perceptiveness, critical thinking, executive correspondence proficiency, and judgment/decision-making.
  • Leadership and delegation skills, with monitoring/assessing performance.

Responsibilities

  • Supervise executive support staff, including hiring, scheduling, and performance evaluations.
  • Answer phones, purchase/order supplies, and process mail.
  • Manage timekeeping, book travel arrangements, and organize schedules.
  • Review and edit executive correspondence.
  • Handle special projects as assigned.
  • Resolve complex situations and manage confidential materials.
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