Supervisor - EVS

Casino and•Rock Island, IL

About The Position

Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain. A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you. Job Summary: As a EVS - Supervisor, you will play a huge role in the welcoming experience of our guests by creating a clean and safe environment. The EVS Supervisor position will work a second shift schedule. This position's wage is $18.

Requirements

Must be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
High school or equivalent is required
Must be proficient in the entire Microsoft Suite
Must have excellent communication, organization, and interpersonal skills
Must have excellent problem-solving skills and must be able to work with shifting priorities
Must be able to work flexible shifts, including weeknights, weekends, and holidays
Frequently required to stand, walk, and sit for prolonged periods of time
Occasionally required to work at heights above 10 feet high
Frequently required to lift items up to 30 pounds
Occasionally required to push or move items up to 100 lbs
Frequently required to reach overhead
Pass a company background investigation
Must be 21 years of age

Responsibilities

Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Assist with developing, implementing, and enforcing, policies and procedures in accordance with regulatory requirements, safety protocols, internal controls, Company policies and procedures, and organizational goals
Select, train, and develop team members through education, training, coaching, and corrective action
Monitor labor resources to ensure maximum effectiveness in guest services
Produce and maintain a clean and safe environment
Make suggestions for improvements in operations with emphasis on increasing guest satisfaction, generating revenue, and minimizing costs
Conduct and document inspections of public areas of the property to ensure all is cleaned and well maintained
Ensure storage closets are properly stocked with supplies and all equipment is properly maintained
Maintains inventory of department keys
All other duties as assigned