Supervisor Environmental Services - MGM Grand Detroit

MGM Resorts International

8d • Onsite

About The Position

As an Environmental Services Supervisor, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.

Requirements

• Excellent customer service and interpersonal skills, with the ability to communicate effectively with all business contacts
• Strong leadership and team-management skills
• Computer knowledge, including proficiency in Microsoft 365, (Outlook, Word, Excel, Teams, etc.)
• Excellent organizational and time -management skills
• High School Diploma or GED required
• Over two years of relevant experience required

Responsibilities

• Consistently offer professional, friendly and engaging service
• Provide direction and support to achieve the highest cleanliness standards in the casino, public areas, offices and other required areas
• Perform daily inspections, offer training and coaching, and hold team member update meetings
• Prepare shift reports, manage property maintenance issues with facilities, and assist with other administrative functions

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Health & Income Protection Benefits (For eligible employees)
• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
• Free meals in our employee dining room
• Free parking
• Various programs and networking opportunities to help you get promoted
• Volunteer opportunities to give back to the community
• Other various discounts with company partners such as travel, electronics, online shopping, and many more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees