Supervisor Emergency Preparedness - South Louisiana

Ochsner Health•Kenner, LA

About The Position

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! The Emergency Management Supervisor – Regional Operations (South Louisiana) oversees emergency management activities across multiple hospital campuses and care sites within the River Region, Bayou Region, Baton Rouge, and Acadiana markets. This role supervises program development, personnel, training, and quality assurance, and leads the implementation of an all-hazards emergency management program focused on mitigation, preparedness, response, and recovery. The Supervisor ensures compliance with regulatory and accreditation standards, including Joint Commission requirements, and serves as a key member of the Incident Command Team during emergencies and planned events. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Requirements

Education Required – High School diploma or equivalent
Completion of Incident Command System (ICS) 300 and 400 or must be obtained within 6–12 months of hire
Completion of Homeland Security Exercise and Evaluation Program (HSEEP) or must be obtained within 6–12 months of hire
Work Experience Minimum of 3 years of experience in Emergency Management or a closely related field
Certifications Required – Valid driver’s license in the state of practice
Strong knowledge of emergency management principles, disaster planning, and applicable federal, state, and local regulations, including Joint Commission standards.
Ability to manage multiple priorities across a geographically dispersed environment.
Supervisory skills and ability to foster an environment of teamwork, professionalism, high performance, and mutual respect of others.
Demonstrated ability to remain effective under pressure and lead through rapidly evolving situations.
Strong decision-making, critical thinking, and problem-solving skills.
Proficient with MS Office applications, including Word, Excel, Outlook, ESF8, PowerPoint and web-based applications.
Effective leadership and interpersonal skills, with the ability to coach, support, and hold team members accountable.
Excellent written and verbal communication skills, including the ability to present information clearly to frontline staff and executive leadership.
Experience coordinating projects, programs, or initiatives with multiple stakeholders.
Demonstrates strong interpersonal and management skills.
Ability to work independently with minimal supervision and exercise sound judgment during emergencies.

Nice To Haves

Preferred – Bachelor’s degree in emergency management, healthcare management, or related field. An equivalent combination of education, training, and hands-on experience
Preferred – Experience in a healthcare setting, experience supporting emergency response, incident command, or operational activations, prior experience coordinating drills, exercises, or emergency preparedness programs, informal or formal leadership experience (e.g., leading projects, teams, or initiatives)
Preferred – Associate Emergency Manager (AEM) or Certified Emergency Manager (CEM)

Responsibilities

Supervises and leads Emergency Management personnel in operational performance matters as assigned.
Supervises, trains, and develops department staff.
Develops and distributes templates, reports, presentations, and workflows related to emergency management mitigation, preparedness, response, and recovery.
Develops, schedules, and conducts emergency preparedness and response training for system-level personnel.
Plans and evaluates emergency drills and exercises across the system or within a specific region to test the Emergency Operations Plan and remain in a state of readiness.
Supports the system-wide exercises.
Acts as a liaison with the department of health’s regional coordinator and local and state emergency management counterparts.
Ensures all documentation is maintained for emergency management activities to meet Joint Commission standards.
Participates in planning and implementation of system-wide emergency management initiatives and leads other regions within the company as needed.
Leads system-wide emergency management projects as assigned.
Performs other related duties as assigned.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.