Supervisor - Dedicated Operations FLEX

Penske • Greensboro, NC

3d

About The Position

This position is for EPES Transport, LLC, a division of Penske Logistics, based in Greensboro, North Carolina. The primary purpose of the Dedicated Operations Supervisor role is manage the day-to-day operation of assigned Dedicated Account(s), ensuring that Safety, Customer, and Driver Goals are met or exceeded. Driving profitability through contract compliance, expense mitigation, and business growth.
Travel Requirements: This position supports operations across the Southeast and Texas and requires willingness to travel up to 75% of the time.

Responsibilities

• Coordinate and schedule customer shipments to align with service requirements, acting as the primary point of contact for day-to-day customer needs.
• Ensure accurate and timely submission of payroll in compliance with company standards.
• Manage billing processes, ensuring accuracy and timeliness; collaborate with customers to resolve any discrepancies.
• Engage with drivers to address daily operational concerns, escalating issues as necessary to maintain service quality.
• Partner with PTL to ensure all equipment receives timely preventative maintenance and necessary repairs.
• Implement and oversee company safety programs, including Smart Drive, High Risk Driver Reporting, and driver coaching initiatives.
• Other projects and tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed