5200 - Supervisor, Critical Facilities Operations

NTT Global Data CentersMesa, AZ
7dOnsite

About The Position

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance Supervisor, Critical Facilities Operations What we are looking for

Requirements

  • Strong background in electrical and mechanical systems design review, layout, installation, commissioning and operations
  • Expert knowledge of low voltage systems, including fire, security and PLCs
  • Expert knowledge of NFPA Electrical, Fire and Life Safety and building codes
  • Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25 and compliance issues
  • Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)
  • Experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems
  • Strong supervisor skills
  • Excellent communication skills, both written and oral
  • Extensive hands-on experience installing, maintaining and troubleshooting large commercial and industrial mechanical & electrical systems including: o 12kV switchgear o 480/277 and 208/120 volt electrical generation and distribution systems o Diesel powered AC generator plants up to 2MW o Static UPS systems o Multi-string flooded cell batteries and monitoring systems o Static switches o PLC and relay logic controls o Power monitoring systems o Data centre power distribution and management systems o VFD Drives o Large Centrifugal Chillers o Cooling Towers o Water Treatment Systems o HVAC equipment o Computer Room AC Units (CRACs) o Kyoto Cooling Units (where applicable) o Operating Building Management and Industrial PLC Control Systems o Emergency Standby Diesel Generator Systems o Fuel/Oil systems, Fuel/Oil Day tanks and Fuel/Oil Storage Tanks o Knowledge of NFPA 25, sprinkler and dry-stand pipe systems, including Emergency Fire Pump where applicable o Chilled/Condenser Water Pump o Well/Vault or Sump Pumps o Domestic Water systems, including BackFlow Prevention devices
  • Proficient with MS Office Suite (Word, Excel, PowerPoint, Project)
  • Ability to train the electrical and mechanical teams on the systems and the procedures
  • Ability to conduct power & fire system capacity, safety and code compliance assessments
  • Ability to operate in and promote a rigorous process-driven, team environment
  • Ability to logically analyze and solve problems
  • Ability to multi-task multiple projects
  • Detailed oriented
  • Bachelor’s degree or equivalent in Engineering or similar field required
  • Solid experience in data centre and/or critical facilities
  • Developing experience managing and motivating critical facilities operations and maintenance teams

Responsibilities

  • Supervises the Data Centre Technicians and the Facilities Technicians.
  • Operates and maintains data centre in such a condition as to assure the most optimal uptime to customers for facilities services (electrical, cooling, etc. measured by Five 9’s).
  • Tasks out the CFOps team in such a way that complies with all local, state, and federal requirements for fire, health and Life Safety.
  • Provides tasking for the daily operations and maintenance scheduling of non-critical and critical maintenance.
  • Ensures the CFOps team works effectively to achieve the CFOps goals, reviewing budget, staff planning, NPS, efficiency, etc.
  • Analyzes data centre equipment to obtain maximum effectiveness and efficiency; safety, cost, equipment longevity, and reliability.
  • Conducts in-depth training with the Data Centre Technicians on equipment, PM’s, QA and CFOps procedures/processes.
  • o Manages and maintains all training documentation; provides documentation to HR.
  • Ensures data centre operates at maximum efficiency, including: analyzing existing operating conditions, recommending new technologies, maintaining customer SLA requirements, and improving overall efficiency while maintaining budget expectations.
  • Works with customers to provide successful installs that exceed expectations – delight the customer.
  • Supervises the safety and well-being of all CFOps team.
  • Responsible for shift assignments, timekeeping review & approval and PTO approval for all assigned Data Centre Technicians and Facilities Technicians.
  • Writes and Reviews non-critical and critical Method of Procedures (MOP’s), Standard Operating Procedures (SOP), Standard Method of Procedure (SMP) and provides input.
  • Supervises the execution of non-critical and critical Method of Procedures and ensures their thorough completion.
  • Performs other duties as assigned.

Benefits

  • Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Number of Employees

5,001-10,000 employees

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