Supervisor, Control Tower

DSV Road Transport•Auburn Hills, MI

50d•$69,000 - $104,000

About The Position

The Supervisor, Control Tower is responsible for transportation operations for client's plant/DC and/or group ofclient locations. They have operational and financial responsibility for their assigned client(s), and ensure that optimum support and service is provided to the client(s). DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career.

Requirements

College degree in Logistics, business or other related field or experience in lieu of education is preferred.
3 years of experience in a Supervisory role or related position is preferred.
English (reading, writing and verbal)
Proficiency with Microsoft Office suite (Excel, Word, Access, and PowerPoint).
Solid analytical experience in Excel
General mathematics skills
Knowledgeable in various modes of transportation including but not limited to: LTL, truckload, flatbed,intermodal, rail, air and international

Responsibilities

Assists in developing project scope and timeline for assigned location(s).
Assists Account Manager & Implementation Manager in location startups.
Manages ongoing assigned projects.
Assists with the growth
Recruits and trains necessary on-site analysts, logistics coordinators and assistants.
Reports on project progress and manages customer expectations.
Identifies and quantifies potential supply chain improvements.
Accepts complete accountability for financial performance, customer savings and satisfaction.
Develops reports that summarizes results, findings and recommendations and present same to management and customer.
Manages complex organizational issues involving customer's various functional areas and multiple plant locations.
Achieves a high level of customer satisfaction to justify favorable reference and contract renewal.
Manages/works with a variety of supply chain sub-contractors and related relationships.
Presents to executive level leadership as needed.
Responsible for providing daily operational transportation management support to the customer while supporting the development of solutions to lower the customer's future logistics costs.
Recruits and trains on-site analyst, logistics coordinators and assistants as needed
Manages and completes on time Personnel Assessments
Shares department account goals with the team and maintain assessments planning and development
Ability to hold oneself and others accountable.
Other duties as assigned.

Benefits

DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being.
In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future.
To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.

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