Supervisor, Computer Operations

Cook Systems • Jacksonville, FL

1d • Onsite

About The Position

The Data Center Operations Supervisor is responsible for overseeing the computer operations within the data center. This role involves managing the day-to-day assignments of staff, ensuring the performance of production systems, and maintaining system availability. The supervisor will also prepare performance metrics and collaborate with IT groups to meet service objectives.

Requirements

• Associate’s or Bachelor’s Degree in Computer Science, Information Systems, or a related field, or equivalent work experience.
• Minimum of 5 years of IT work experience in computer operations with exposure to multi-platform environments.
• Experience in leading teams and projects.
• First-level management experience in data center operations.
• Ability to manage multiple processes within the operations area.

Responsibilities

• Supervise computer operations within the data center.
• Assign daily tasks to staff and monitor their work performance.
• Manage daily activities to resolve problems and address change management issues.
• Ensure production systems meet online response time requirements.
• Maintain system availability and prepare metrics for systems performance evaluation.
• Collaborate with IT groups and users to ensure service objectives are met.
• Mentor and manage technical staff.

Benefits

• Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included.
• Protect what matters most with life, critical illness, and accident insurance through Unum
• Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent-care expenses your way.
• Our Health Gap Insurance through Sun Life helps cover unexpected costs, so you’re never caught off guard.
• Build your future with our 401(k) plan through The Standard. You’re eligible after just six months

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree