Supervisor - Community Counseling

Youth and Family Advocates•New Port Richey, FL

24d

About The Position

The Community Counseling Supervisor is responsible for the supervision and coordination of quality services and staff of the Community Counseling Program. This position is responsible the day-to-day performance of the program. In addition to the duties and requirements listed below, YFA expects employees to be committed to incorporating principles of trauma-informed care in all areas of service delivery. Commitment to these principles is demonstrated through active participation in agency-required trainings, use of trauma-informed practices, and understanding that trauma-informed environments require cultural sensitivity and an emphasis on a safe and respectful environment for all.

Requirements

Bachelor of Social Work (BSW)/Bachelor of Arts (BA) in human services and a minimum of five (5) years of experience in social services, with a minimum of two (2) years in a management/leadership role; OR MSW/MS in human services with a minimum of one (1) year of direct or related experience as a supervisor.
Ability to travel regionally on a regular basis, and statewide as needed.
Ability to bend, lift, and carry 30 pounds.

Nice To Haves

Preferred knowledge and understanding of trauma-informed principles and practices, including the importance of creating a safe environment, fostering trust, promoting collaboration, and empowering individuals.

Responsibilities

Supervises staff and oversees workflow for accuracy, appropriateness, and timeliness.
Manages day-to-day operations of the Community Counseling Program within assigned DJJ Circuits.
Oversees client data collection and reporting to ensure accuracy and timely entry.
Mentors, coaches, and trains team members on completing work assignments.
Ensures youth and family services meet requirements under Florida Statutes 984, the Florida Network, and YFA.
Ensures systems meet or exceed Quality Assurance and Accreditation standards and recommends improvements.
Monitors service delivery, troubleshoots issues, and provides direct services when needed.
Tracks required benchmarks and outcome measures.
Builds and maintains strong relationships with community stakeholders (truancy, law enforcement, courts, etc.).
Coordinates on-call activities to ensure access to case management and staff support.
Communicates appropriately within the chain of command.
Participates in community meetings, groups, and program-related trainings.
Ensures staff flexibility and responsiveness to program needs and family/youth needs.
Reviews and signs assessments and service plans; ensures organized case files with high-quality documentation.
Promotes cultural sensitivity and ensures staff do the same.
Documents clearly and concisely and trains others to document properly.
Assists with interpreting and delivering case and court-related information.
Maintains a positive, patient, and respectful approach in challenging environments.
Works cooperatively in team settings.
Accepts direction and guidance from supervisors.
Demonstrates initiative and serves as both a leader and team member.
Facilitates groups and manages group dynamics effectively.
Possesses strong verbal and written communication skills.
Proficient in Microsoft Office Suite.
Skilled in active listening and providing a nonjudgmental, safe space for communication.