Supervisor, Charge Entry

NATIONAL PARTNERS IN HEALTHCARE•Richardson, TX

6d•$50,000 - $55,000•Remote

About The Position

The Charge Entry Supervisor leads and oversees a team responsible for accurate and timely charge entry, ensuring compliance and improving efficiency, while also managing daily operations and communicating with clients and other departments.

Requirements

A minimum of a high school diploma is required.
Ability to examine documents for accuracy and completeness and solve difficult problems and correct errors.
Previous work in a medical billing office setting with a strong understanding of medical insurance and payer practices.
Professional demeanor, excellent interpersonal and communication skills.
Ability to manage a variety of administrative assignments, including confidential and general administrative and clerical duties.
Ability to deal effectively with a variety of personalities and situations requiring judgment and poise.
Detail-oriented and well-organized work ethic with a demonstrated ability to multitask.

Nice To Haves

Associate or bachelor’s degree in a business or health related field preferred
Prefer a minimum of two years' experience in an anesthesia or clinical pain setting but related experience will be considered.
A minimum of two years of prior supervisory experience in a similar role preferred.

Responsibilities

Oversees, creates, and delivers charge entry team assignment allocations on a daily/weekly/monthly basis
Holds team members accountable for productivity and quality expectations
Answers team member questions, works to resolve reconciliation and charge entry issues/delays, oversees front end edits, and identifies areas of delays or inefficiencies
Completes monthly audit of charge entry to verify all cases have been entered by month-end close
Checks the accuracy of batches before release, i.e., corrects and/or works with individuals to correct concurrency problems, keying errors, etc.
Monitors electronic and paper claim submission to ensure all claims are received by the clearinghouse daily and mailed as needed
Ensures front end edits are worked consistently, and feedback is provided to team to ensure claims are billed correctly and timely
Coordinates and leads team meetings regularly to communicate updates and inform team of practice updates
Provides training to existing and newly hired staff members
Works with HR and leadership to identify, recruit, and staff team members
Performs employee evaluations and provides feedback on an ongoing basis
Responsible for managing time off requests and ensuring work is covered
Approves employee time sheets for each payroll cycle
Participates in identifying, developing, and implementing systems to improve process cycle times and assure timely billing for all charges submitted by providers.
Encourages employees to improve their skills and to expand their expertise in all facets of the operation.
Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
Mentors' employees, counsels, and provides disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results.
Adheres to all company policies and procedures.
Perform other duties as assigned.