Supervisor, Catalog Curation (Temporary) (Onsite)

Weedmaps•Austin, TX

3d•$64,904 - $80,061•Onsite

About The Position

This role will focus on Weedmaps catalog curation for brands. The Supervisor, Catalog Curation will lead a team of Data Entry Associates building product display pages at high velocity while maintaining accuracy and quality. Data entry associates are expected to learn to distinguish cannabis products available across all regional markets. This role will operate in a high-volume queue based environment, and will adapt quickly to change, while maintaining a positive attitude. The impact you'll make: Supervise catalog creation process and conduct Quality Assurance on projects Coach for success, productivity and quality Ensure adherence to Standard Operating Procedures and track daily progress Facilitate daily stand-ups with Catalog Team, bi-weekly team meetings Monitor Salesforce queue and project trackers to ensure service levels are met Interpret and process cannabis related product information on Weedmaps listings Manage multiple data sources to inform accurate decisions Observe and report inconsistencies in menu data that may create a poor customer experience Collaborate with teammates to resolve questions and remove obstacles Adhere to data security best practice and maintain confidentiality of internal information Review, interpret and enter data electronically with high degree of detail & accuracy Identify and communicate suggested process improvements to increase efficiencies in workflow Manage and approve timesheets and time off requests in Namely Take direction from management and pivot quickly when priorities shift Balance day-to-day functions with minimal input Collaborate with interdepartmental stakeholders Provide reporting and updates to management on key initiatives Provide coaching to Curators and relay feedback to management Host training for new hires Partner with various teams to ensure operational efficiency Participate in assigned projects Lead, coach, and develop team members through regular feedback, goal setting, and performance management. Foster a collaborative, inclusive, and high-performing team culture aligned with company values and objectives. Oversee workload management, resource planning, and prioritization to ensure team efficiency and accountability. Identify growth and development opportunities to support employee engagement and career progression. Model strong communication, decision-making, and leadership behaviors that build trust and drive results.

Requirements

High school diploma or equivalent
3+ years of data entry experience in sales, customer support, or other high-volume operational teams in a queue environment
Self starting mentality and willingness to take initiative in delivering team goals
Superior written and verbal communication skills
Participate in assigned projects
Demonstrated ability to communicate and present with diverse range of stakeholders
Quality minded; motivated to seek out errors and inquire during discrepancies
Strong time management, organization, and attention to detail
Ability to operate at an accelerated, iterative pace in a dynamic environment, while adhering to strict deadlines
Ability to work continuously on WM's various online platforms
Experience in G-Suite (Docs, Sheets) or Microsoft Office (Word, Excel)
Experience with great attention to detail, having worked in a role that requires inputting information correctly
Familiarity with or interest digital media, sales, and operations
Experience in performing against daily productivity goals

Nice To Haves

Previous experience as a budtender or similar role
Familiarity with Salesforce
Experience with Tableau or similar data visualization tools

Responsibilities

Supervise catalog creation process and conduct Quality Assurance on projects
Coach for success, productivity and quality
Ensure adherence to Standard Operating Procedures and track daily progress
Facilitate daily stand-ups with Catalog Team, bi-weekly team meetings
Monitor Salesforce queue and project trackers to ensure service levels are met
Interpret and process cannabis related product information on Weedmaps listings
Manage multiple data sources to inform accurate decisions
Observe and report inconsistencies in menu data that may create a poor customer experience
Collaborate with teammates to resolve questions and remove obstacles
Adhere to data security best practice and maintain confidentiality of internal information
Review, interpret and enter data electronically with high degree of detail & accuracy
Identify and communicate suggested process improvements to increase efficiencies in workflow
Manage and approve timesheets and time off requests in Namely
Take direction from management and pivot quickly when priorities shift
Balance day-to-day functions with minimal input
Collaborate with interdepartmental stakeholders
Provide reporting and updates to management on key initiatives
Provide coaching to Curators and relay feedback to management
Host training for new hires
Partner with various teams to ensure operational efficiency
Participate in assigned projects
Lead, coach, and develop team members through regular feedback, goal setting, and performance management.
Foster a collaborative, inclusive, and high-performing team culture aligned with company values and objectives.
Oversee workload management, resource planning, and prioritization to ensure team efficiency and accountability.
Identify growth and development opportunities to support employee engagement and career progression.
Model strong communication, decision-making, and leadership behaviors that build trust and drive results.