Supervisor Case Management and Hospital Social Worker

MultiCare Health SystemTacoma, WA
Onsite

About The Position

Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. FTE: 1.0, Shift: Day, Schedule: M-F This position includes a $10,000 Sign-On Bonus for eligible applicants! Position Summary The Supervisor, Case Mgmt & Hospital Social Work is responsible for providing immediate oversight, support, and direction to assigned hospital-based care management work teams. The Supervisor acts as the primary designee in the absence of the Manager or Director, assuming additional responsibilities as delegated. This position is also responsible for serving as a liaison with clinical leadership and other stakeholders for decision-making, problem solving, and specific projects. The Supervisor serves as a role model and change agent, supporting the Manager or Director by supervising daily operations and providing timely feedback to support and maintain quality patient care in an efficient, productive and healthy work environment. In addition, the Supervisor of Care management may carry a modified patient case load, performing all the duties of a Hospital Social Worker, and ensuring compliance with CMS and other regulatory initiatives. About Allenmore Hospital MultiCare Allenmore Hospital has served Tacoma since 1929, offering convenient access to primary and specialty care services. This 130-bed hospital provides advanced diagnostic and treatment technologies and a 24-hour Emergency Department, all located on a patient-friendly, easily accessible campus. About the Tacoma Community Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining and brewery scenes, Tacoma offers something for everyone — outdoor enthusiasts, families and young professionals alike. With strong schools and universities, it’s a city where you can live, work and play. Why MultiCare? Rooted in the local community – Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years Growth and education – Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future Well-being and support – Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life Living our values – Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other Belonging for all – Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued Pacific Northwest lifestyle – Work and live where natural beauty, adventure and strong community connections are part of everyday life Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $93,954.00 - $136,572.80 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here. MultiCare is a not-for-profit health care organization with more than 28,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho. MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization. Thirteen hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washington — Overlake Medical Center, Navos Behavioral Health Hospital, Valley Hospital, Yakima Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital. Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach. Join our talent network by creating a simple profile with us and we'll see if you're a fit for any current openings! Don't see an opening that fits your current preferences? Create a job alert for the type of job you're looking for, and we'll notify you when one gets posted! Click here to create a Job Alert. MultiCare provides equal employment opportunity to all employees and job applicants. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an external job applicant who requires reasonable accommodation in the job application process, please contact the Employee Resource Center (ERC) at 253-403-6947 and we will assist you with submitting a ticket to initiate your request for accommodation. If you are a current employee, you can submit an ERC ticket or call the ERC for assistance.

Requirements

  • Master’s degree from an accredited college or university in social work or related mental health discipline
  • LICSW (Licensed Independent Clinical Social Worker)
  • Three (3) years of recent clinical experience in area of specialty
  • Experience with post-acute levels of care criteria and CMS discharge planning requirements
  • Previous experience and demonstrated skills in a supervisory or lead capacity
  • Extensive experience with the ITA process, including all procedures, protocols, roles, responsibilities and timeline
  • Experience in Washington State's guardianship process, with strong knowledge of its procedures, protocols, and defined roles, responsibilities, and timelines.

Nice To Haves

  • Case Manager Certification, highly desirable

Responsibilities

  • providing immediate oversight, support, and direction to assigned hospital-based care management work teams
  • acting as the primary designee in the absence of the Manager or Director, assuming additional responsibilities as delegated
  • serving as a liaison with clinical leadership and other stakeholders for decision-making, problem solving, and specific projects
  • serving as a role model and change agent, supporting the Manager or Director by supervising daily operations and providing timely feedback to support and maintain quality patient care in an efficient, productive and healthy work environment
  • carrying a modified patient case load, performing all the duties of a Hospital Social Worker, and ensuring compliance with CMS and other regulatory initiatives

Benefits

  • comprehensive benefits package
  • competitive salary
  • medical
  • dental
  • retirement benefits
  • paid time off
  • Competitive tuition assistance
  • award-winning residencies
  • fellowships
  • career development
  • Generous PTO
  • Code Lavender
  • Employee Assistance Programs
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