Supervisor Carrier Operations Support - REMOTE

Jobgether

2d • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Supervisor Carrier Operations Support. In this role, you will be instrumental in leading a team that focuses on maintaining operational compliance, driving efficiency, and successfully executing carrier-related projects. Your expertise will help ensure adherence to regulatory initiatives while overseeing daily operations, including producer appointments, reporting, and issue management. Collaborating with internal teams and external partners, you will facilitate the growth and success of our services, ensuring high-quality operational materials and adherence to standards.

Requirements

• Bachelor’s degree in Business, Insurance, or a related field preferred.
• Minimum of 6 years of experience in insurance operations, compliance, or a related role.
• Experience with operations, state reporting, or producer licensing and appointments is highly desirable.
• Demonstrated leadership experience, including mentoring junior team members.
• Strong understanding of insurance operations, compliance requirements, and producer appointment regulations.
• Excellent organizational and project management skills.
• Excellent analytical skills with a high level of accuracy and attention to detail.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).

Responsibilities

• Oversee the producer appointment process for carriers, ensuring timely and accurate submission of appointment requests and terminations.
• Ensure compliance with state-specific appointment regulations and deadlines.
• Monitor appointment status and resolve discrepancies or escalations promptly.
• Maintain accurate records of appointments and ensure proper documentation for audits and regulatory reviews.
• Partner and coordinate with external entities and third-party administrators to support appointment requirements.
• Lead implementation of operational projects related to policy handling and claims.
• Supervise staff and provide daily direction and communication to assigned team members.
• Identify opportunities for efficiency and effectiveness; implement process improvements.

Benefits

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• On the job training and skills development
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees