Supv, Care Coord - Pathways to Success

Centerstone • Marion, IL

1d

About The Position

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. The Supervisor, Care Coordinator is responsible for assuring Care Coordination and Support (CCS) services are provided in compliance with the Pathways to Success Care Coordination and support organization requirements. This role works collaboratively with other service teams to meet the needs of clients assigned via Pathways. The Supervisor is also responsible for monitoring the effectiveness of services as well as assists with community-based child and family team meetings, IMCANS review, crisis prevention and safety planning.

Requirements

• Effectively communicate via written, verbal, in person and virtual methods.
• Skill in customer service/experience techniques.
• Knowledge of role and function of various community resources.
• Skill in problem-solving.
• Knowledge of basic service recipient’s dynamics of assigned disability groups.
• Master’s degree in human service related field.
• Three years of behavioral health experience.

Nice To Haves

• Supervisory experience preferred.

Responsibilities

• Provides regular supervision and monthly development to Care Coordinators.
• Assures accurate, complete, and timely submission of required documentation and reports per agency policy and/or funding/contract requirements.
• Provides ongoing case management services for assigned service recipients, including but not limited to assessment, planning, linking, monitoring, referral and advocacy.
• Presents relevant information for the purpose of assuring quality of care, gaining feedback, and planning changes in provision of personal growth-based services.
• Identifies and reports all Critical Incidents according to Centerstone policy.
• Ensures compliance with service contracts, subcontracts, accreditation standards, funding agency expectations, and Corporation policies and procedures.
• Provides community education as assigned.

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees