Ensures cohesive patient care delivery providing day to day work direction to assigned staff. Collaborates with department and/or facility leadership in the daily management of the diagnostic areas. Maintains the staff schedule and case coverage in order to provide quality patient care. Coordinates procedures and staff scheduling in lab areas to place cross-trained staff as needed. Ensures areas of responsibility meet productivity, budgetary, employee engagement and patient outcome targets and standards by working with department leadership to monitor and adjust plans as needed. Evaluates the quality of patient care provided by all staff through direct observation, adherence to policies, procedures, and standards of practice, and through peer input. Develops quality assurance measures as needed. Develops recommendations for patient care improvements and efficiencies. Collaborates with Medical Staff to determine practice preference and potential barriers. Collaborates with educators in providing and maintaining a quality orientation program for employees within the department. Assists in the preparation of the annual budget and responsible for operating within that budget. May be responsible for the inventory, purchasing, charging and revenue cycle functions. Provides input into establishing protocol for new procedures and equipment. Collaborates effectively with leadership and/or committees/work teams in developing and enhancing the following: new programs and services, site projects, standardized competencies, policies and procedures and other issues. Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations. Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business. Collaborates with Physicians and team on quality initiatives and process improvements in departments and related to national quality registries and accreditations. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.
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Job Type
Full-time
Career Level
Manager
Number of Employees
11-50 employees