Supervisor, Billing & Enrollment

Delta Dental of WI • Stevens Point, WI

2d • Hybrid

About The Position

At Delta Dental of Wisconsin, we are champions of Oral Health, and we have built our company on a foundation of delivering innovative products and services within our culture of legendary service. Our culture that sets us apart within our industry and the way we do business and it is different than what many employees experience in their careers. Our employees stay here because the organization supports them as employees and their career growth. We have many employees who have stayed for 25, 30, or even 45 years within our organization. Our team is expanding and we are hiring a Supervisor of Billing and Enrollment to join our Individual Administration Services team and help us continue to deliver legendary service to our members. As such, this Supervisor role is intended to support the work of the IAS Billing and Enrollment Team. At Delta Dental, in order to attract and retain great employees, we offer a comprehensive benefits package to support our employees and their families. Our employees like it here, and we know that because our turnover is lower that what you might see in similarly sized organizations in our industry. Our benefits package includes these great items: Health, vision, dental and life insurance Short- and Long-term disability insurance Health Savings, Flexible Spending and Dependent Care Accounts Competitive base salary Incentive compensation based on company results 401(k) with Employer match for income contributed up to an annual maximum (pre-tax or Roth) Bi-weekly employer contribution to employee retirement account of 6.5% gross compensation Significant wellness programming to support you, regardless of whether you work from an office, or from home We encourage owning your work life balance with a Paid Time Office (PTO) allotment that includes PTO time based on years of service, company holidays and time off for volunteering/community work. We don’t just provide it; we encourage our employees to utilize the time off. This role is responsible for the daily supervision, support, and work management of the billing and enrollment team within our Individual Administrative Services division within our organization. The billing and enrollment department manages a high volume of EDI enrollment transactions, email correspondence from group customers and agents, new business and group changes, billing and accounts receivable functions and all processing transactions related to billing and enrollment. This full time position provides guidance and coaching to our Billing and Enrollment Representatives, solves problems related to day to day issues, and contributes to department process improvement. Delta Dental of Wisconsin offers a hybrid work schedule, allowing some flexibility to work at home on Wednesdays and Fridays, which allows you to balance your life and your schedule appropriately. See what our employees have to say about working at Delta Dental here: https://www.deltadentalwi.com/s/employee-testimonial If you have leadership skills and the drive to make a difference and are ready to join a company that values our employees, culture, and the communities we serve, then Delta Dental of Wisconsin is looking for you. Apply today.

Responsibilities

• daily supervision
• support
• work management of the billing and enrollment team
• provides guidance and coaching to our Billing and Enrollment Representatives
• solves problems related to day to day issues
• contributes to department process improvement

Benefits

• Health, vision, dental and life insurance
• Short- and Long-term disability insurance
• Health Savings, Flexible Spending and Dependent Care Accounts
• Competitive base salary
• Incentive compensation based on company results
• 401(k) with Employer match for income contributed up to an annual maximum (pre-tax or Roth)
• Bi-weekly employer contribution to employee retirement account of 6.5% gross compensation
• Significant wellness programming to support you, regardless of whether you work from an office, or from home
• Paid Time Office (PTO) allotment that includes PTO time based on years of service, company holidays and time off for volunteering/community work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed