Supervisor-bilingual, 3rd Shift

Verstela • Elgin, IL

3d • $25 - $30 • Onsite

About The Position

In this role, you'll work directly at one of our high volume client sites. This unique position involves overseeing a team of employees and working closely with our local branch to ensure both client and candidate satisfaction. Your strong communication, leadership, and problem-solving skills will be key to your success. Previous experience in a team lead or similar role will help you be successful, as this role does include a lot of communication, including having difficult conversations and being able to deliver tough news with kindness and empathy. Prior recruiting experience is not required. You will receive comprehensive training to ensure you are set up for success.

Requirements

• 1+ years of supervisory (lead) experience in a customer service or sales setting
• MS Office proficiency
• Reliable transportation to visit client sites on a regular basis
• Bilingual Spanish
• Schedule: 10PM-7AM Monday-Friday + 1-4PM every other Saturday

Responsibilities

• Maintain and nurture client relationships to ensure satisfaction and retention.
• Support and oversee the performance and well-being of employee on-site.
• Address and resolve any issues that arise, efficiently and effectively.
• Perform talent interviews
• Conduct new employee orientations and on-boarding

Benefits

• Medical
• Dental
• Vision
• Life and Long-Term Disability Insurance
• Employee Wellness Program
• Pet Insurance
• Commuter Benefits
• Consumer Discount Program Membership
• 401(K) Retirement Plan with Employer Match
• 8 Paid Holidays
• 15 days of Paid Time Off (PTO) the first year
• 3 days of Paid Community Service Time (CTO)
• 3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees