Supervisor Bellperson & Valet

Hilton Grand Vacations•South Lake Tahoe, AR

5d•$20 - $21

About The Position

Now Offering Daily Pay Come join the best team in beautiful Tahoe Seasons Resort! As part of the Hilton family, you will enjoy great benefits, a team that feels like family and a career that will inspire you. Why do Team Members like working for us? Competitive hourly base pay and positive team environment Daily Pay - get your earned pay any time before payday Discounted hotel rates worldwide 401(k) program with company match Employee stock purchase program Generous Paid Time Off Program and Paid Sick Time Recognition Programs and Rewards Tuition reimbursement Numerous learning and career advancement opportunities And more! What Will I be Doing? The Supervisor, Bellperson & Valet provides excellence in service while assisting with owners and guest’s luggage to and from their rooms as well as vehicles. You are responsible for driving company success through performing the following tasks to the highest standards: Monitors property front entrance and guest arrivals. Greets and assists owners and guests transporting and/or securing their luggage appropriately. Provides instructions regarding the amenities of the room and property services and activities provided for guest’s use. Delivers messages, express check-out folios, newspapers and other requested items to the owners and guests. Reports any problems or unusual activities to management. Ensures an organized, safe and clean front entrance and lobby area. Carries out reasonable requests by management including assisting other departments. Leads by example at all times Oversees daily Bell & Valet operations Assists with scheduling, developing and coaching, follows and assist with policies and procedures in a leadership role HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate office What Are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you possess the following minimum qualifications and experience: 0-3 years experience Lift baggage in excess of 50 lbs High school diploma or equivalent Computer literate Excellent interpersonal and communication skills A professional appearance Focus on client satisfaction Provide outstanding customer service Deliver excellent results The hourly rate for this role is between $20.00 -$21.00 based on experience Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Responsibilities The Supervisor, Bellperson & Valet provides excellence in service while assisting with owners and guest’s luggage to and from their rooms as well as vehicles. You are responsible for driving company success through performing the following tasks to the highest standards: Monitors property front entrance and guest arrivals. Greets and assists owners and guests transporting and/or securing their luggage appropriately. Provides instructions regarding the amenities of the room and property services and activities provided for guest’s use. Delivers messages, express check-out folios, newspapers and other requested items to the owners and guests. Reports any problems or unusual activities to management. Ensures an organized, safe and clean front entrance and lobby area. Carries out reasonable requests by management including assisting other departments. Leads by example the Bell & Valet team Assists with scheduling, follows and assist with policies and procedures in a leadership role Qualifications Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you possess the following minimum qualifications and experience: 0-3 years experience Lift baggage in excess of 50 lbs High school diploma or equivalent Computer literate Excellent interpersonal and communication skills A professional appearance Focus on client satisfaction Provide outstanding customer service Deliver excellent results

Requirements

0-3 years experience
Lift baggage in excess of 50 lbs
High school diploma or equivalent
Computer literate
Excellent interpersonal and communication skills
A professional appearance
Focus on client satisfaction
Provide outstanding customer service
Deliver excellent results

Responsibilities

Monitors property front entrance and guest arrivals.
Greets and assists owners and guests transporting and/or securing their luggage appropriately.
Provides instructions regarding the amenities of the room and property services and activities provided for guest’s use.
Delivers messages, express check-out folios, newspapers and other requested items to the owners and guests.
Reports any problems or unusual activities to management.
Ensures an organized, safe and clean front entrance and lobby area.
Carries out reasonable requests by management including assisting other departments.
Leads by example the Bell & Valet team
Assists with scheduling, follows and assist with policies and procedures in a leadership role