Supervisor Bellperson & Valet

Hilton Grand Vacations•South Lake Tahoe, CA

5h•$20 - $21

About The Position

Come join the best team in beautiful Tahoe Seasons Resort! As part of the Hilton family, you will enjoy great benefits, a team that feels like family and a career that will inspire you. The Supervisor, Bellperson & Valet provides excellence in service while assisting with owners and guest’s luggage to and from their rooms as well as vehicles. You are responsible for driving company success through performing the following tasks to the highest standards: HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate office Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you possess the following minimum qualifications and experience:

Requirements

0-3 years experience
Lift baggage in excess of 50 lbs
High school diploma or equivalent
Computer literate
Excellent interpersonal and communication skills
A professional appearance
Focus on client satisfaction
Provide outstanding customer service
Deliver excellent results

Responsibilities

Monitors property front entrance and guest arrivals. Greets and assists owners and guests transporting and/or securing their luggage appropriately. Provides instructions regarding the amenities of the room and property services and activities provided for guest’s use. Delivers messages, express check-out folios, newspapers and other requested items to the owners and guests.
Reports any problems or unusual activities to management. Ensures an organized, safe and clean front entrance and lobby area.
Carries out reasonable requests by management including assisting other departments.
Leads by example at all times
Oversees daily Bell & Valet operations
Assists with scheduling, developing and coaching, follows and assist with policies and procedures in a leadership role