Supervisor, Analytics & Application Development

Monroe Plan for Medical Care•Rochester, NY

43d•$70,091 - $90,117•Remote

About The Position

This position oversees a team responsible for designing, developing, and maintaining data analytics systems and business applications that advance the organization's mission. Serves as a key link between technical development, business intelligence, and operational support, ensuring data-driven insights and efficient workflows across departments. Provides hands-on technical leadership, sets priorities, and guides solution design to ensure timely, high-quality project delivery.

Requirements

Bachelor's degree in software engineering, computer science or related field.
Minimum of 3 years supervisory experience.
Strong leadership, communication, and prioritizationskills.
Experience with SQL, Visual Basic, scripting languages, and programming using relational databases and object-oriented programming.
Proficiency in SQL (Microsoft T-SQL/PostgreSQL and data warehousing concepts
Familiarity with application development and life cycles (C#, .Net, Python and/or similar languages)
Understanding of cloud platforms (AWS preferred)
Knowledge of healthcare data standards (FHIR, HL7, HIPAA compliance)
Experience with EMR Systems (Casetrakker, Netsmart, etc.)
Excellent interpersonal skills.
Strong communication and stakeholder management skills
Ability to balance hands-on technical work with leadership duty
Collaborative, mission-driven mindset with healthcare values.

Nice To Haves

Master's degree in computer science or a health care related field.
Experience using AI tools, agents, and automation technologies to enhance system performance, analytics, or workflow efficiency
Proficiency with Microsoft Power Platform tools, including Power BI, Power Apps, and Power Automate
Strong analytical, problem-solving, and communication skills, with the ability to translate complex technical concepts into business value

Responsibilities

Lead, mentor, and supervise assigned staff.
Provide technical guidance and coaching.
Take on complex coding tasks and problem-solving as needed.
Foster collaboration across departments.
Identify and implement process improvements.
Oversee staff performance and professional development.
Allocate and prioritize resources based on business needs.
Enforce software development lifecycle standards.
Lead application maintenance and triage efforts.
Identify and escalate development risks.
Develop applications and scripts using modern .NET technologies and development tools
Effectively utilize Visual Studio and Visual Studio Code for application development.
Demonstrate proficiency in C# (.NET 6/7/8) and familiarity with VB.NET where applicable.
Continuously learn and adopt new programming languages and frameworks.
Understand and apply the .NET framework and .NET Core architecture, including libraries, APIs, and modern design patterns
Demonstrate proficiency in source control and collaboration tools such as Git and GitHub/GitLab/Azure DevOps.
Develop and deliver analytical reports for internal and external stakeholders
Design, build, and maintain reports and dashboards using SQL, SSRS, SSIS, and Power BI, ensuring accuracy and performance.
Gather and analyze reporting requirements by combining user input with a deep understanding of data structures, health plan policies, and business objectives.
Translate business needs into detailed report specifications and provide users with data-driven recommendations and insights.
Identify and utilize the most appropriate data sources, metrics, and technologies to produce accurate and meaningful reports.
Communicate clearly with users regarding data quality, limitations, and appropriate interpretation of results.
Develop and enhance reporting frameworks and data models to support the analysis and evaluation of value-based healthcare outcomes and effectiveness.
Communicate regularly with business stakeholders, translating technical concepts into clear business language to support understanding of current and future needs.
Lead project meetings to promote collaboration, alignment, and clear communication among all stakeholders.
Design, implement, and manage ETL and EDI data exchange processes
Design, develop, and support data integration and exchange solutions with internal and external partners using EDI, FHIR, HL7, flat files, and API-based integrations.
Maintain a comprehensive understanding of ETL frameworks and EDI standards, applying industry best practices for data transformation, validation, and delivery.
Troubleshoot, monitor, and optimize existing and new data exchange workflows to ensure reliability, scalability, and compliance with operational and quality standards.
Collaborate with developers, analysts, and business partners to align integration solutions with enterprise data architecture and business objectives.
Work cross-functionally with internal staff and external partners from diverse healthcare and technical backgrounds to achieve shared goals.
Manage multiple concurrent projects, maintaining strong organization, prioritization, and transparent communication with team members and leadership.
Oversee and guide developers and analysts in gathering, scoping, and structuring business and technical requirements.
Assess customer satisfaction with application systems and support services, identifying opportunities for improvement.
Perform other related duties as assigned in support of departmental and organizational objectives.